Ryanair today (5 May) released customer and load factor statistics for April as follows:
- Traffic grew 16% to 9m customers.
- Load factor rose 7% points to 91%.
- Rolling annual traffic to April grew 12% to 91.8m customers.
| Apr 14 | Apr 15 | Change | |
| Customers | 7.8M | 9.0M | +16% |
| Load Factor | 84% | 91% | +7% |
Ryanair Chief Marketing Officer, Kenny Jacobs said:
“Ryanair’s April traffic grew by 16% to 9m customers, while our load factor jumped by 7% points to 91%, thanks to our lower fares, our stronger forward bookings and the continuing success of our “Always Getting Better” customer experience improvement programme, which continues to deliver better than expected load factors on our significantly expanded summer schedule.
Alongside our new routes, increased frequencies, Business Plus and Family Extra services, Ryanair customers can now look forward to further service enhancements, as we roll out Year 2 of our AGB programme in 2015, which includes a new website, new app, new cabin interiors, new crew uniforms, improved inflight menus, reduced fees, and great new digital features such as ‘hold the fare’ and price comparison services.”
