Singapore Airlines’ customers who book their tickets through Ctrip will now find it easier to purchase duty-free merchandise from KrisShop, Singapore Airlines’ flagship retail store. The Airline is the first carrier to collaborate with China’s largest online travel services provider to offer a fast and seamless way for customers to pre-order merchandise for collection on board their Singapore Airlines or SilkAir flight.
Under the recently launched partnership, Singapore Airlines will curate and offer KrisShop merchandise on Ctrip Global Shopping. Customers can order their desired product up to 72 hours before their flight departure for collection on board. Ctrip customers enjoy a 10 per cent discount when they purchase via Ctrip Global Shopping, in addition to access to other attractive offers.
“Singapore Airlines KrisShop is pleased to embark on this first-of-its-kind partnership with Ctrip to provide a one-stop duty-free shopping option to our customers. Ctrip has an extensive reach not just in the Chinese market where they are a leader in online travel, but is also extending its global reach. Through this collaboration, Singapore Airlines will be able to ride on Ctrip’s expertise in e-commence and provide a more seamless and fuss-free online booking experience for our customers,” said Singapore Airlines Senior Vice President Sales & Marketing, Mr Campbell Wilson.
“Ctrip is pleased to be a partner of Singapore Airlines. Ctrip Global Shopping is a frequently-visited premium platform for Chinese outbound tourists?which is complementary with Singapore Airlines. In future cooperations, we will fully leverage the advancement of technology, coupled with our big user base to set up an effective platform to facilitate the communication between Singapore Airlines and its consumers so as to further improve their travel experience,” said Ms Christine Zhang, Ctrip Senior Vice President & Ctrip Global Shopping CEO.
