of November
INN-AMS-CDG-INN.
KL2872 dep 11:35 INN op by Air Alps Aviation
KL1237 dep 14:10 AMS arrival CDG 15:20
On both cold and warm drinks and a snack roll
Well due to the case that KLM Austria didn't sent me any latest check
in times and no terminal description only the plain flight numbers and date
and Air Alps desk from where I fetched the tkt on 6th of november wasn't
helpful either in this case (in fact first they sent me a confirmation that
I should fetch my tkt on SZG airport which I refused)
I arrived on INN airport 10:30 for check in but there was written that my
flight will be delayed until 13:15, I hurried to the KLM / Air Alps desk and
they rebooked me on AF 1941 16:50 dep from AMS, afterwards I checked in and I didn't get a second boarding pass and the boarding pass for the
outbound flight indicated that boarding will be done 12:45. Due to the reason that they didn’t gave me a voucher or something else I called my father in law if he could fetch me from the airport because I have to kill additional 2:15 he did and I came back 12:30, and heard a few minutes later that I should contact Air Alps / KLM desk. There they explained me that the flight is cancelled (not repairable aircraft) and that they have to rebook me again;
and they had to search for my luggage; which I have gotten back rapid.
Afterwards they thought about the possibilities and I have gotten two
papers (flight interruption) and they send me to the LH/OS check in counter with it.
There again some confusion was because the paper they gave me said that I was (re-re-) booked on OS and from FRA on LH but there was also a booking onto the 16:00 AF flight (I think meanwhile also cancelled, because it WAS upon arrival). Well got my luggage checked in and two boarding passes for OS 5283
INN-FRA and LH 4226 FRA-CDG in business class because the flight was fully booked.
Boarding would be done by 13:25 and it was still 12:45 so I tried to get
this time a voucher I had gotten a generous voucher for 2.50 EUR cup of coffee (!)
Austrian Arrows operated outbound flight and they charged for drinks (!)
and food (!) so I was on the road since 10:30 meanwhile it was 14:30 landing in FRA was 15:10 and I had gotten one lousy coffee on the airport and I did not receive any food.
Landing in FRA was in B so I had a long walk to A (two elevators !)
meanwhile the foot aches and LH dep on time on 15:55 for CDG (D-AILU); well, this flight was done very well (meat, fish, cheese and a glass of Chardonnay as well as a piece of cake and a chocolate) and on time but landing in CDG (touch down) was two minutes before 17:30.
After I had gotten my luggage back I contacted KLM desk and they gave me this address where I could claim some compensation for this inconvenience. Of course after coming back home I will scan in my taxi bill because after 8:30 hours (!) I was too tired to take the bus, and I will send KLM the bill (Taxi Parisiens Aéroport CDG Rue Lucien
Sampaix heure arrive 19:00 2 baggage 39 EUR.
Well if it is possible I like to have more compensation than only the
taxi bill, because within 8:30 I could drive with my car from INN to Paris.
Jumbolino.
PS:
meanwhile I've gotten today an answer from KLM (*wow* fast - that's good) that I should send everything to their customerrelations for Austria and Switzerland in Basel, which I will do - bank account included - which sounds nice in my ears
unfortunatly I had to leave Paris today (they don't have their machines ready so I should come again last week of november ....) I tried to rebook my return flight - impossible - no changeable and no refundable and this at a price of 312.97 EUR in 2000 I paid for the same (and there was a clear super-apex KLM only sticker on endorsement, which was not this time) 209 EUR (converted) and sometimes in 2000 LH had fares of 250 EUR which you could change with penatly (of course SR approx 450 was with a even higher - penalty, too) of course all converted to EUR, but good that I still have nearly all return receipts so I can see today that they increased their fares rapidly ....
well so the return trip was a train trip and this only to switzerland because OEBB is still on strike and next time I'll go by car to munich because I could have for tomorrow morning a one was CDG-CGN-MUC for whopping 90 EUR
well I paid 65 EUR for SNCF and the trip took exactly 7.5 hours -I beat KLM !!!! ok unfair because it was only to region nearby zurich
