Strikes affecting Belgian airports in 2016

[Passenger]

The strike by the French ATC allows some airlines to cancel the flights they want to cancel. Ryanair cancels some 70 flights on Thursday, including 2 flights to/from BRU and 3 flights to/from CRL.

Provisional list:
http://www.cloud.scorebuddy.co.uk/ryana ... 2016-05-26

NL
https://www.ryanair.com/be/nl/nuttige-i ... -frankrijk

FR
https://www.ryanair.com/be/fr/informati ... -en-france

[sean1982]

The strike by the French ATC allows some airlines to cancel the flights they want to cancel. Ryanair cancels some 70 flights on Thursday, including 2 flights to/from BRU and 3 flights to/from CRL.

Provisional list:
http://www.cloud.scorebuddy.co.uk/ryana ... 2016-05-26

NL
https://www.ryanair.com/be/nl/nuttige-i ... -frankrijk

FR
https://www.ryanair.com/be/fr/informati ... -en-france

Which airline with a 93% loadfactor on average WANTS to cancel flights having to pay the extorionate fees imposed by the EU?

70 flights is also btw only 3.5% of all daily flights, not bad considering that the majority of flights pass over France.

You pathetic fool

[Passenger]

Which airline with a 93% loadfactor on average WANTS to cancel flights having to pay the extorionate fees imposed by the EU?

Extorionate fees imposed by the EU?

Does this mean that you don't know that strikes by ATC waive these fees?

[sean1982]

Part of them yes

[Passenger]

Part of them yes

Exactly, but that part is missing on Ryanair's website. There is a button "Refund" and a button "Rebook", but there is no button "Need Assistance?" Actually it's quite normal that there isn't such button as there isn't assistance.

Like your alter ego Poiu stated: "excellent financial result for Ryanair!". You collect 2 Euro per person as a "261/2004 fee" from all passengers, but you don't pay out one eurocent.

[sean1982]

hahaha, lfmao .... because someone is posting that he thinks Ryanair has good results because the make 3.8 million EUR of profit PER DAY, he is my alter ego I symphatise with Poiu but i'm way to busy to create alter ego's and have useless discussions with people like yourself I know that for some people that's common practice here (not even difficult to find out who ) But I'm not one of them

The "need assistance" button is actually VERY visible. It's the link to the help centre (clearly visible on the travel update page and also emailed to all affected customers) where FR customers can either find a call center number or live chat or tweet the airline or browse the faq's to get an update on their flightstatus. Some airlines could take a lesson from that many options

[sn26567]

Gentlemen please! Not in Belgium currently, but may I please insist that you cool down, for the interest of this discussion. Stick to facts and play the ball, not the player.

[Passenger]

The "need assistance" button is actually VERY visible. It's the link to the help centre (clearly visible on the travel update page and also emailed to all affected customers) where FR customers can either find a call center number or live chat or tweet the airline or browse the faq's to get an update on their flightstatus. Some airlines could take a lesson from that many options

What matters when a flight is cancelled, is what EU 261/2004 says: "passengers shall be offered assistance". Ryanair limits this to "get access to your flightstatus". That is not assistance. That is "rebooking", one of the other legal obligations. Example of real assistance, copy/pasted from the legislation: "When passengers are informed of the cancellation, an explanation shall be given concerning possible alternative transport".

[sean1982]

Which is done. All passengers get the right to care at the airport. That is food/drinks, the right to call someone and accomodation if needed. Its kinda difficult to email someone a slice of pizza the day before.

What else can an airline do to offer assistance the day before the strike as communicate, give contact possibilities and the option to refund/rebook the flight? How much extra assistance would you like to get??

[Passenger]

Which is done. All passengers get the right to care at the airport. That is food/drinks, the right to call someone and accomodation if needed. Its kinda difficult to email someone a slice of pizza the day before.

What else can an airline do to offer assistance the day before the strike as communicate, give contact possibilities and the option to refund/rebook the flight? How much extra assistance would you like to get??

The 22/03 terror attacks have proven that Ryanair ignores/denies/fails the legislation:

1. on the day of the attacks, a British tour group wanted to change their return flight from BRU to the UK into a flight from CRL to the UK. There was availability, but they had to pay a penalty/surcharge/extra fee (passengers refused and contacted the press).

2. the week after 22/03, all flights to/from BRU were cancelled. But Ryanair didn't said "flights are cancelled", but "flights are rescheduled to CRL" (with remark "passengers must go to Charleroi"). Ryanair thus refused the BRU-passengers the right to cancel with full refund. Obvious, because it would have lead to massive cancellations.

And now you want us to believe to Ryanair even offers accommodation? The only rights Ryanair passengers have, is to book a hotel at own expenses and send an e-mail to Dublin later, with request for a refund. Assistance as per 261/2004 means: the airline books the hotel, the airline pays the hotel & the airline gives the passengers a voucher.

[sean1982]

Which is done. All passengers get the right to care at the airport. That is food/drinks, the right to call someone and accomodation if needed. Its kinda difficult to email someone a slice of pizza the day before.

What else can an airline do to offer assistance the day before the strike as communicate, give contact possibilities and the option to refund/rebook the flight? How much extra assistance would you like to get??

The 22/03 terror attacks have proven that Ryanair ignores/denies/fails the legislation:

1. on the day of the attacks, a British tour group wanted to change their return flight from BRU to the UK into a flight from CRL to the UK. There was availability, but they had to pay a penalty/surcharge/extra fee (passengers refused and contacted the press).

2. the week after 22/03, all flights to/from BRU were cancelled. But Ryanair didn't said "flights are cancelled", but "flights are rescheduled to CRL" (with remark "passengers must go to Charleroi"). Ryanair thus refused the BRU-passengers the right to cancel with full refund. Obvious, because it would have lead to massive cancellations.

And now you want us to believe to Ryanair even offers accommodation? The only rights Ryanair passengers have, is to book a hotel at own expenses and send an e-mail to Dublin later, with request for a refund. Assistance as per 261/2004 means: the airline books the hotel, the airline pays the hotel & the airline gives the passengers a voucher.

Not that that has anything to do with what you mentioned before but anyway

1. True, however that group of passengers was not travelling on a cancelled flight. They were due to fly out on 23/03 on a fly from CRL to MAN, but however without contacting the airline first showed up at the airport in CRL on 22/03, were they were refused entry cause the didnt have a ticket for that day and demanded to be flown to MAN on that day for no particular reason at all. Just like taking an earlier bus as it were. There was no reason at all for them to be rebooked for free as their flight was never changed or cancelled.

2. False, all passengers were advised by text message, email and on the website that their flight had been rescheduled out of CRL (unlike other airlines FR had full ops running on the morning of the 23rd) and they had to make their way to CRL (and reclaim the bus fare via the form on the website). If they didn't wish to do that there was also a link in the email to cancel the flight with a full refund. Passengers also took that option. Having operated many flights out of CRL in that period we had about 60/70 passengers less than the original booking figures. After about a week loadfactors recovered to the normal 90+%

3.Yes actually, on the 21st of march there was an ATC strike and I was training in HHN at that time and was in one of the hotels there were passengers of a NDR flight were accomodated and Ryanair scheduled an extra aircraft with an extra crew the next day to bring them to their destination. First hand witness here

[sn26567]

Strike of CGSP (French-speaking public servants section of FGTB/ABVV) tomorrow 31 May

The CGSP affiliated ATCos are likely to be on strike, with impact on Walloon airports, but possibly also on Brussels airport.

Typo corrected by Stij! Sorry André!

[convair]

Strike of CGSP (French-speaking public servants section of FGTB/ABVV) tomorrow 31 March.

The CGSP affiliated ATCos are likely to be on strike, with impact on Walloon airports, but possibly also on Brussels airport.

You mean 31 May of course.

I thought the BRU ATCos had done their share of obstructions already!

[sn26567]

Strike of CGSP (French-speaking public servants section of FGTB/ABVV) tomorrow 31 May

The CGSP affiliated ATCOs are likely to be on strike, with impact on Walloon airports, but possibly also on Brussels airport.

CGSP ATCOs didn't strike after all (or maybe they were replaced). All Belgian airports are operating as usual.

[sn26567]

Latest news from France (never a dull moment)

• French air traffic controllers are expected to strike over the weekend (June 3-5) which is likely to force domestic and international flight cancellations.
• A new national day of action is planned by French unions for June 14.
• Pilots at Air France voted on Monday in favour of a long strike, due to upcoming pay cuts. The SNPL union - the company's main pilots union - said the strike would go on for six days, although was not specific as to when it would begin.

[Passenger]

Slow down protest by the airport police at CRL Charleroi Airport on Wednesday: they will bully the passengers as from 11h00 a.m., and their harassment will last "for a few hours".

Reason: same as with the other strikes today. The unions dislike the government.

[Passenger]

Slow down protest by the airport police at CRL Charleroi Airport on Wednesday: they will bully the passengers as from 11h00 a.m., and their harassment will last "for a few hours".

Reason: same as with the other strikes today. The unions dislike the government.

http://www.lanouvellegazette.be/1586159 ... e-mercredi

http://www.7sur7.be/7s7/fr/1502/Belgiqu ... eroi.dhtml

http://www.hln.be/hln/nl/957/Binnenland ... eroi.dhtml

[Passenger]

Strike French ATC on Thursday 02th June.

[sn26567]

Strike French ATC on Thursday 02th June.

But two of their unions have cancelled their notice of a 3-day strike on 3-5 June...

Discussions ongoing with the other unions. Wait and see...

[Passenger]

Strike French ATC on Thursday 02th June.

But two of their unions have cancelled their notice of a 3-day strike on 3-5 June...

Discussions ongoing with the other unions. Wait and see...

At least one airline has taken the opportunity to cancel a few flights...