Eurostar achieved record-breaking growth in 2024, transporting 19.5 million passengers—a 5% increase from 2023 and the highest in the company’s history. Key drivers included strong demand during the Paris 2024 Olympics and Paralympics, with the London-Paris, London-Brussels, and Paris-Netherlands routes seeing the most growth.
Significant initiatives in 2024 included:
- A flexible aftersales policy offering easy ticket changes and refunds.
- A 39% increase in loyalty programme membership (Club Eurostar).
- Premium catering partnerships with renowned chefs.
- The revival of “Snap,” a discounted last-minute travel service.
Eurostar also reaffirmed its sustainability goals, committing to 100% renewable energy by 2030 and local sourcing for onboard menus. Future plans include a partnership with SkyTeam for air-rail integration and a €2 billion investment in 50 new trains, expanding capacity by 30%.
Marking its 30th anniversary, Eurostar continues to lead in international rail, focusing on customer experience, sustainability, and ambitious growth to reach 30 million passengers by 2030.
