IATA has welcomed the UK government’s support for expanding Heathrow Airport but warns that expansion must prioritise efficiency, cost-effectiveness, and customer experience.
The association criticises current operator Heathrow Airport Limited (HAL) for poor service, high costs, and management failures, citing the March airport closure as a major concern.
IATA supports considering alternative proposals, including one from the Arora Group, and stresses that airlines—who will bear the costs—must have a strong voice in the decision. Aviation contributes $160 billion to the UK economy and supports 1.6 million jobs.
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