Tailored service securing operational performance excellence
Didier Lux, Head of Airbus Customer Services says: “This Airbus FHS-TSP selection by Singapore Airlines for its A380 fleet marks a significant endorsement of our ability to deliver tailored and competitive value-adding services.” He adds: “We are extremely honoured by this latest expression of trust on the part of Singapore Airlines and, what’s more, for extending our cooperation with SIA Engineering Company.”
The FHS-TSP contract provides full component support, line and base maintenance, as well as fleet technical management services in Singapore. The scope of this agreement guarantees aircraft availability and ‘on-time performance’ (OTP), covering technical, logistics and maintenance. Furthermore, this Airbus FHS-TSP contract supersedes the existing FHSComponents support agreement signed in July 2007 for its A380s. To date Singapore Airlines’ in-service A330s are also covered by the same FHS-TSP agreement with Airbus. Airbus FHS contracts have now been selected to cover more than 245 aircraft from operators of A320, A330, A380 and A350.
Airbus produces the world’s most modern and comprehensive family of airliners, ranging in capacity from 100 to more than 500 seats and has sold over 16,300 aircraft to more than 380 customers. Furthermore, through “Services by Airbus”, Airbus offers end-to-end fleet lifecycle solutions for all its customers. The portfolio ranges from standalone services, to the most complete integrated solutions. These include: Flight Hour & Tailored Support packages, upgrades, training, e-solutions, engineering & maintenance, flight operations Air Traffic Management, and material management services.