Are you a moderator on this forum?Passenger wrote: ↑03 Apr 2018, 20:13Sure. Here are some comments from non-nitpicking international travellers on the above BBC article:
Flew Ryanair to Brussels (Charleroi), only to find it was over an hour and a half's bus journey from the city! Misleading? Definitely!
My girlfriend and I used Ryanair to fly to Verona for a weekend last December. We flew out of Stansted for Brescia-Verona airport, only to find out that the airport was 70km or so away from Verona. The taxi driver charged us 100 Euros for the fare, my girlfriend was in tears (as we were on a budget and this was a considerable chunk out of it). Faced with the same fare on our return, we had to get a train from Verona back to Brescia, instead of paying another 100 euros. When we brought this up at the Ryanair desk, they told us we should have checked before we left, and no one else had complained. Disgusted is the cleanest description I have of the whole experience.
Marcus Doyle, UK
I think companies should be forced to be honest. The main airport at Frankfurt has an excellent public transportation system yet Frankfurt Hahn is at least an extra hour from the centre - this would make a difference to my choice of airline. I would like to see companies compelled to give information on airport locations at the time of booking and in their adverts. Then people can make an informed judgement on whether to travel with a particular carrier.
Richard, Ingelheim, Germany
I think the airline has an obligation to be more specific regarding the exact location of the airport - it is sometimes very frustrating to find out that the airport you have chosen to fly to is nowhere near your intended destination and trying to get hold of these details is sometimes impossible or at least, very complicated. Airlines, budget or otherwise, should be more specific on their destinations and allow customers to make an informed choice.
Niall Clarke, United Kingdom
You get what you pay for. You want to fly to Brussels, take a proper airline, want to go via Charleroi, half of Belgium away, take a cheapo one.
Phillip Souta, UK
If so stop the negativity and the demonstration on how CRL is bad...that's first unfair and biased information....Why do you always bring bad exemple from other people, why no compliments from passengers and there are some by the way.
I flew crl- fin last week and it was just perfect 5 minutes check-in and a walk to the gate....
Stop spitting on other people face.