Ryanair in 2015

[airazurxtror]

Vueling is multiplying its “Vueling Days” by inviting travel agents to come visit the headquarters of the company in Barcelona. The goal is to develop relationships with tour-operators and distributors, a scheme deemed necessary for the expansion of the Spanish low-cost.

And the charismatic CEO, Alex Cruz, put all the cards on the table from the start: “We have a common enemy which is Ryanair, that wants to get rid of us and travel agents. Let’s fight together against the Irish company’s force, now holding a fleet of close to 450 aircrafts.”

It is true that the Irish company experienced a traffic growth as strong as Vueling did in its own Spanish backyard, meaning around 10% for the first nine months of the year. Enough to anger the Catalans!

Moreover, Ryanair is more effective on costs: 2.8 cents in ASK (available/seat/km) while Vueling does its best to maintain a rate of 4 cents in ASK.

In this way, the strategy rests in developing the service to clients and professionals without increasing operating costs.

http://www.tourmag.com/Vueling-mobilize ... 76488.html

[sn26567]

And the charismatic CEO, Alex Cruz, put all the cards on the table from the start: “We have a common enemy which is Ryanair, that wants to get rid of us and travel agents.”

I can understand his frustration: when Ryanair opened its Brussels base, the 10 initial destinations were ALL the destinations announced by Vueling a few weeks earlier. And Ryanair started flying to them a few weeks ahead of Vueling. Who started the dogfight?

[airazurxtror]

Following an independent survey of 2,000 people, Ryanair revealed that more than three quarters of consumers thought the eDreams website was operated by Ryanair. Only 8% thought it was run by eDreams.

The airline said eDreams should stop misleading customers with deceptive branding, false fares and hidden fees, and asked for Google to enforce greater transparency to prevent screen-scraper websites from misleading customers.

Ryanair's Kenny Jacobs said: "Since we've started our campaign to "Avoid eDreams Nightmares", we have had some positive results. Edreams no longer displays as the first search term on Google in Ireland, but this is still the case in the UK."

... and in Belgium.

http://www.travelmole.com/news_feature. ... g&region=2

[Passenger]

On 16th September 2015, the British leading consumer magazine Which! published its annual “Customer Service Review”:

1. Lush (cosmetics): 89%
4. Body Shop : 83%
27. British Airways : 77%
89. Flybe : 69%
89. Easyjet : 69%
95. Ryanair : 66%
95. Vodafone : 66%
97. Talk Talk 64%
98. BT : 63%
99. NPower: 61%
100. Scotting Power: 59%

Compared to 2013 (when Ryanair was voted the worst company, with 54%) and to 2014 (98th/100 with 59%), Ryanair's 2015 result is a small improvement indeed. But given the huge efforts with the so called "allways getting better campaign", the survey from May 2015 proofs that the British consumers don’t buy it. And a new website and new uniforms won't change that.

Ryanair’s competition will be very relieved with this result: it proofs that Europe’s most used airline has missed the opportunity to become also Europe's most liked airline.

http://www.which.co.uk/home-and-garden/ ... r-service/

Which!: “…We surveyed 3,501 members of the public in May 2015 about the big brands they had interacted with in the previous 12 months, whether face to face or by email, telephone, writing or social networking sites. Brands were chosen based on market share within their sectors and only the largest brands were included… Each brand was rated on making their customers feel valued, knowledge of products and services, helpfulness of staff, resolving complaints or problems and access to customer support. Respondents were also asked to give brands an overall rating for customer service, which is where our customer service score comes from…”

[sean1982]

I wonder how they come up with these numbers? How do they know who flew Ryanair last year? Or do they ask people in general what their view of airline is? In that case british people will off course vote british companies higher. And how did the other airlines move in percentage? A 12% raise in appreciation in 2 years aint bad at all. How did BA and U2 compare with this?

And finally, how do you extrapolate "which" (whom i've never heard off before you talked about them) their view to the rest of europe? As usual your "conclusion" is heel kort door de bocht

[BAAV]

so if I understand these figures correctly, in a period of two years they improved 12 percent points, I would not call this a failure... this is actually a major achievement, unless of course all the others improved even more over that same period
btw: if they repeat the same feat over coming two years they may end up in the top quartile... current 66 +12 = 78 so as always you can interpret stats in both ways

[airazurxtror]

Aer Lingus is in talks with its compatriot short-haul carrier Ryanair about providing transfer connections for markets it does not serve, and an agreement could be reached by mid-2016, Chief Executive Stephen Kavanagh said on Wednesday. "If we get the right price in terms of the capacity from Ryanair, then we would be very interested in doing business. At this point in time we remain in negotiation. If the commercial agreements are reached in time, then summer 2016 is a possibility."

http://www.sbs.com.au/news/article/2015 ... -next-year

[airazurxtror]

Ryanair advises that all of the Resolutions proposed for consideration at the Extraordinary General Meeting of the Company held in Dublin today were carried.
These Resolutions relate to the return to Shareholders of approximately EUR398 million, representing the gross proceeds from the sale of Ryanair's shares in Aer Lingus, which was announced on 24 September, 2015.

[sn26567]

The social inspection at Ryanair-Zaventem

The crew of the low-cost airline were in the centre of the inquiry. The Irish system is still under debate. The company employees present at Zaventem airport did not really want to laugh on Monday. Admittedly the muscular visit of social inspection services was not a joke.

Forced to work with contracts enabling the low-cost airline to not pay payroll taxes on "its" employees, some pilots and cabin crew members one day fear of being compelled to pay these taxes instead of Ryanair.

No fewer than six employees of the Social Inspection, four or five police officers and two members of the internal security of the airport participated in the control. And, obviously, the Social Inspection had not come by chance since they were is in possession of a list of staff members officiating aboard Ryanair planes, and even their contracts.

This is not the first time that the company led by the flamboyant Michael O'Leary has been the subject of criticism and controls in this area.

http://www.dhnet.be/actu/monde/descente ... x4.twitter

[Passenger]

The social inspection at Ryanair-Zaventem

The crew of the low-cost airline were in the centre of the inquiry. The Irish system is still under debate. The company employees present at Zaventem airport did not really want to laugh on Monday. Admittedly the muscular visit of social inspection services was not a joke.

Forced to work with contracts enabling the low-cost airline to not pay payroll taxes on "its" employees, some pilots and cabin crew members one day fear of being compelled to pay these taxes instead of Ryanair.

No fewer than six employees of the Social Inspection, four or five police officers and two members of the internal security of the airport participated in the control. And, obviously, the Social Inspection had not come by chance since they were is in possession of a list of staff members officiating aboard Ryanair planes, and even their contracts.

This is not the first time that the company led by the flamboyant Michael O'Leary has been the subject of criticism and controls in this area.

http://www.dhnet.be/actu/monde/descente ... x4.twitter

The above article (La Dernière Heure) has been picked up by Flemish media:

VTM:
http://nieuws.vtm.be/binnenland/163546- ... ij-ryanair

De Morgen:
http://www.demorgen.be/binnenland/socia ... -ba93a3ad/

[airazurxtror]

Ryanair’s head of sales and marketing, Carol Anne O’Neill, told the Post the airline’s growth at Birmingham includes two new twice weekly routes to the Greek island of Corfu and the Lithuanian capital Vilnius as well as additional flights to Alicante, Barcelona, Dublin, Malaga, Malta and Palma.

Ms O’Neill said Ryanair currently has 328 aircraft but has ordered 380 new aircraft as part of a renewal that should see its fleet grow to 520 aircraft by 2024.

[airazurxtror]

" We contacted the Belgian social inspection and are ready to answer any questions they might have ," Ryanair reacts Thursday after the release of information by "La Dernière Heure" that a descent of the Social Inspection took place Monday to staff in Zaventem . The inspectors had already visited Ryanair in July , said the Irish airline.

Contacted by Belga , the Directorate General Social Inspectorate FPS Social Security was not aware of a visit of its agents in Zaventem Monday. DG Social Laws Inspectorate FPS Employment could not confirm the holding of a descent either.

" Ryanair flies to / from Charleroi since 1997 and since 2014 Zaventem and we fully conform us to all European laws and taxes, and will continue to do so".

La DH et ses ragots ...

[Passenger]

"Ryanair flies to / from Charleroi since 1997 and since 2014 Zaventem and we fully conform us to all European laws and taxes, and will continue to do so".

We've heard this arguments before when the French authorities prosecuted Ryanair: "we fully conform us to all European law and taxes blablabla". But yet Ryanair was condemned for illegal labour law practice in France in 2013 (first court) and in 2014 (appeal court), see:

https://www.aviation24.be/forums/viewtopic ... 80#p308183

[Stij]

A warning light went on on the mod's dashboard.

Keep it cool!

Just a reminder: all provocative / insulting posts will be deleted.

Cheers,

Stij

[Passenger]

" We contacted the Belgian social inspection and are ready to answer any questions they might have ," Ryanair reacts Thursday after the release of information by "La Dernière Heure" that a descent of the Social Inspection took place Monday to staff in Zaventem . The inspectors had already visited Ryanair in July , said the Irish airline.

Contacted by Belga , the Directorate General Social Inspectorate FPS Social Security was not aware of a visit of its agents in Zaventem Monday. DG Social Laws Inspectorate FPS Employment could not confirm the holding of a descent either.

" Ryanair flies to / from Charleroi since 1997 and since 2014 Zaventem and we fully conform us to all European laws and taxes, and will continue to do so".

I'm allways a bit sceptical when quotes are reported without adding the original source. In the above case, the source is a small article on RTBf. I've put in bold twho phrases that have been forgotten in the above quote/translation:

https://www.rtbf.be/info/economie/detai ... id=9115890

Contacté par Belga, la direction générale Inspection sociale du SPF Sécurité sociale n'était pas au courant d'une visite de ses agents à Zaventem lundi. Elle relève toutefois qu'une analyse est en cours pour déterminer si les travailleurs doivent être assujettis au droit social belge plutôt qu'irlandais. La DG Contrôle des lois sociales du SPF Emploi n'a pas pu confirmer la tenue d'une descente non plus.

"Ryanair vole de/vers Charleroi depuis 1997 et Zaventem depuis 2014 et nous nous conformons pleinement à toutes les lois et taxes européennes, et continuerons à agir ainsi", a indiqué la compagnie par courriel.

Selon les informations de la DH, relayée par La Libre, les sociétés intermédiaires par lesquelles la compagnie low-cost emploie ses travailleurs - afin d'éviter les charges sociales - sont visées. Certains pilotes et membres d'équipages craignent d'être mis à l'amende à la place de Ryanair.

[sean1982]

"Ryanair flies to / from Charleroi since 1997 and since 2014 Zaventem and we fully conform us to all European laws and taxes, and will continue to do so".

We've heard this arguments before when the French authorities prosecuted Ryanair: "we fully conform us to all European law and taxes blablabla". But yet Ryanair was condemned for illegal labour law practice in France in 2013 (first court) and in 2014 (appeal court), see:

https://www.aviation24.be/forums/viewtopic ... 80#p308183

Beause the french, being french, want to be different to the rest of europe.
Then again, it's the country were it is normal for managers to get abducted, beaten and robbed from their clothing when the unions dont get what they want

As for the article by DH, 95% is factually untrue

[airazurxtror]

We've heard this arguments before when the French authorities prosecuted Ryanair: "we fully conform us to all European law and taxes blablabla".

Regarding France :
Michael O'Leary :
Nous ne pouvons pas ouvrir de bases en France en raison des difficultés juridiques.
Ryanair étant une compagnie irlandaise avec des avions immatriculés en Irlande, nous appliquons des contrats irlandais à l'ensemble de notre personnel et nous payons des charges en Irlande, conformément au droit européen.
En France, un décret stupide publié en 2006 nous demande de faire la même chose en France. Notre personnel ne peut pas payer des impôts deux fois!
Nous devons attendre que la Cour européenne de justice tranche ou que la France et l'Irlande trouvent un terrain d'entente.

[Passenger]

Regarding France :
Michael O'Leary : ...Nous ne pouvons pas ouvrir de bases en France en raison des difficultés juridiques. Ryanair étant une compagnie irlandaise avec des avions immatriculés en Irlande, nous appliquons des contrats irlandais à l'ensemble de notre personnel et nous payons des charges en Irlande, conformément au droit européen...

blablabla from O'Leary. Irish contracts for foreign ground staff is forbitten by European legislation. Same applies for the social security taxes from French ground staff: doens't matter if your company is Irish or Japanese or French: if you work in France, you have to pay social security taxes to France. Only exception is for cockpit crew and cabin crew.

Regarding France :
Michael O'Leary : ...En France, un décret stupide publié en 2006 nous demande de faire la même chose en France. Notre personnel ne peut pas payer des impôts deux fois! Nous devons attendre que la Cour européenne de justice tranche ou que la France et l'Irlande trouvent un terrain d'entente...

blablabla from O'Leary. European legislation forbits Ireland to charge Irish social security taxes to Ryanair ground staff based in France. So they won't have to pay taxes deux fois!

[sean1982]

The issue in France is not the european legislation, but the french one, because FR does comply to all european legislations.

(A model btw that is being used by JAF, SN, U2, NAX and just about any other non legacy in europe)

Edited by moderator.

[Passenger]

The issue in France is not the european legislation, but the french one, because FR does comply to all european legislations.

(A model btw that is being used by JAF, SN, U2, NAX and just about any other non legacy in europe)

Could be. But none of them has been condemned in France, although they also operate there.

So for the zillionth time: there is a different legislation for ground staff and for aircrew. The condemnations is France were not because you (Ryanair) violated the aircrew legislation, but because you (Ryanair) violated the ground staff legislation. It's not France that makes that difference: it's also in European legislation, so please stop with "FR comply to all European legislations".

Edited by moderator.