Not really true. FR ops at primary airports are quite a bit more than 10% at this stage. So even if (which is not the case) those 10% of flights that were not on time where flights out of primary airports, than still a large proportion WHERE on time
It's not like every flight at a primary airport is delayed either. My argument is still valid, punctuality at secondary airports is much better in general and this is still a huge part of the FR operation. In addition to what I earlier said, they don't have to worry about transfer passengers either and due to one a/c type, simplified turnaround process and few luggage, this all makes LCC operations less sensitive for delays (in addition to pressure, direct or indirect, on staff to perform on time, although that's not unique to FR either).
That's not even a point. Again, in primary airports bags get lost easily. Next time i walk around in BRU airside I will count how many bags I can find lying around the apron.
That's really no answer. Again, biggest reason for mishandled luggage is transfer. The second thing might be busy airports indeed (where FR is expanding also, no?!). But still the figure FR gives is useless, you compare bags with bags, not bags with pax if many/the majority is not taking bags.
Getting an answer doesnt always mean it's the answer you like. At least you get one, i've send complaints to other airlines (and companies) and never even received an answer. And please tell me, which company isnt good with words?
FR hardly ever gives the answer you need and they should give. All airlines try to sneak out of R261 when it comes to compensating pax., but FR is quite a champion. Sending everyone a standard reply within 7 days is not an achievement.
And true, all airlines are good with words, but FR even more. Some examples, they quote ACI Europe when saying every million pax generates about 1000 jobs, that's true, but they 'forget' to mention that ACI states that in case of LCC ops this usually is about 20-25% lower. They also still use punctuality data from AEA to compare with network carriers, dat which is at least more than 5 years old because AEA is no longer collecting, processing or publishing such data of their members and they are not doing this anymore since many years.