Brussels Airport (BRU) infrastructure: future

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Homo Aeroportus
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Re: Brussels Airport (BRU) infrastructure: future

Post by Homo Aeroportus »

And in an attempt to keep information balanced allow me to repeat my previous post :
Homo Aeroportus wrote: 14 Jul 2019, 14:07
Oh, by the way, I almost forgot to mention it :
https://www.airport-technology.com/news ... ng-system/

Vanderlande has received a contract to upgrade the baggage handling system at Brussels Airport in Belgium.
The contract is a part of a 20-year framework agreement signed between Vanderlande and Brussels Airport Company (BAC) in March 2019.
Upgrades will allow the airport to cater to its future requirements. The airport expects the annual passenger traffic to grow from the present 25 million to 40 million within the next 25 years.


H.A.
OK maybe it could/should have been done earlier, but let's recognize that efforts are made to correct these unacceptable breakdowns.
Vanderlande is a world leader in baggage handling system; not really the cheapest.

H.A.

Stij
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Re: Brussels Airport (BRU) infrastructure: future

Post by Stij »

Homo Aeroportus wrote: 29 Jul 2019, 10:17 OK maybe it could/should have been done earlier, but let's recognize that efforts are made to correct these unacceptable breakdowns.
I can only agree...

Stij

jan_olieslagers
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Re: Brussels Airport (BRU) infrastructure: future

Post by jan_olieslagers »

Perhaps a typically Belgian approach: push every problem before you for just as long as you can ever manage...
But in this respect, too, other countries and companies might be not much better.
We should be content that, as reported, improvements are to be implemented by a company of solid reputation.

Kris
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Re: Brussels Airport (BRU) infrastructure: future

Post by Kris »

Well, the story continues. Another, or the same, technical problem with the luggage belt system today... it’s really becoming a bit too much now.

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luchtzak
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Re: Brussels Airport (BRU) infrastructure: future

Post by luchtzak »

Kris wrote: 03 Aug 2019, 08:05 Well, the story continues. Another, or the same, technical problem with the luggage belt system today... it’s really becoming a bit too much now.
30 flights left without luggage, delays expected from 09:00 (UTC +2)

Report: https://www.aviation24.be/airports/brus ... ge-system/

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luchtzak
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Re: Brussels Airport (BRU) infrastructure: future

Post by luchtzak »

UPDATE : Our teams have resolved the issue and the bagage system is now being rebooted. We expect normal operations to be possible around noon.

jan_olieslagers
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Re: Brussels Airport (BRU) infrastructure: future

Post by jan_olieslagers »

If they mention "rebooted", that sounds like it is an issue with a computer/server. May I suspect it is a "W_nd_ws" server?

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luchtzak
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Re: Brussels Airport (BRU) infrastructure: future

Post by luchtzak »

jan_olieslagers wrote: 03 Aug 2019, 09:44 If they mention "rebooted", that sounds like it is an issue with a computer/server. May I suspect it is a "W_nd_ws" server?
.

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luchtzak
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Re: Brussels Airport (BRU) infrastructure: future

Post by luchtzak »

Brussels Airport successfully rebooted conveyor belt pc (and printer).
.

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MD-11forever
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Re: Brussels Airport (BRU) infrastructure: future

Post by MD-11forever »

jan_olieslagers wrote: 03 Aug 2019, 09:44 If they mention "rebooted", that sounds like it is an issue with a computer/server. May I suspect it is a "W_nd_ws" server?
I read on De Standaard that a strap around a suitcase broke off and as a result blocked the bagage system.

Stij
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Re: Brussels Airport (BRU) infrastructure: future

Post by Stij »

It s actually already the 4th time in 3 months...

And it has been in the news all day... so even BRU s management must be panicking now...

What a joke...

Stij

JOVAN
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Re: Brussels Airport (BRU) infrastructure: future

Post by JOVAN »

Stij wrote: 03 Aug 2019, 14:16 It s actually already the 4th time in 3 months...

And it has been in the news all day... so even BRU s management must be panicking now...

What a joke...

Stij
Indeed a joke. A very sad joke..

BRU is a sad example of the neo-capitalistic mentality: shareholders (and top management) first; customers, personnel, suppliers and contractors last.

The dividends were enormous in the last years:
2013 67mio
2014 99,4mio
2015 45,5mio
2016 109 mio (the year of the terror attacks !!!)
2017 74mio
2018 93mio (on a turnover of 595mio €)

Everything goes to the shareholders and big bonus to some top managers.

I propose that there should be a law that protects PAX rights better.
Compensation missing baggage : 100€ per person per day.

This way, the greedy Sharehokders would also carry some responsibilty for the treatmrnt of their customers.

4 times in 3 months is indeed a shame.

jan_olieslagers
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Re: Brussels Airport (BRU) infrastructure: future

Post by jan_olieslagers »

a strap around a suitcase broke off and as a result blocked the bagage system
If that be true, there's little surprise the system is so delicate: I should think a broken strap must be a rather common occurrence; if it can block the system so badly that a reboot is required then it seems a very poor system indeed.

DIBO
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Re: Brussels Airport (BRU) infrastructure: future

Post by DIBO »

and job well done by TUI Fly having all its flights depart with all luggage on board (with substantial extra effort from within the company to compensate for the failing or should I say ailing BRU airport infrastructure).

And hmm, I have no links whatsoever with TUI
Last edited by DIBO on 03 Aug 2019, 19:52, edited 1 time in total.

TLspotting
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Re: Brussels Airport (BRU) infrastructure: future

Post by TLspotting »

DIBO wrote: 03 Aug 2019, 16:24 and job well done by TUI Fly having all its flights depart with all luggage on board (with substantial extra effort from within the company to compensate for the failing or should I say ailing BRU airport infrastructure).

And hmm, I have not links whatsoever with TUI
Last time they flew a few flights from Charleroi...
Hi. I'm Thibault Lapers. @ThibaultLapers & @TLspotting

Jetter
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Re: Brussels Airport (BRU) infrastructure: future

Post by Jetter »

JOVAN wrote: 03 Aug 2019, 15:56BRU is a sad example of the neo-capitalistic mentality: shareholders (and top management) first; customers, personnel, suppliers and contractors last.

The dividends were enormous in the last years:
2013 67mio
2014 99,4mio
2015 45,5mio
2016 109 mio (the year of the terror attacks !!!)
2017 74mio
2018 93mio (on a turnover of 595mio €)

Everything goes to the shareholders and big bonus to some top managers.
Those are big numbers indeed. Compare i.e. with AMS dividend: 117mio on a turnover of 1500mio. :shock:

The teachers of Ontario must be happy!

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Airbus330lover
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Re: Brussels Airport (BRU) infrastructure: future

Post by Airbus330lover »

And..... suitcases not in the planes, remain exception (until ????)
Think positive, the pax will not wait 1 hour after landing to have the cases back.... (as common)

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luchtzak
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Re: Brussels Airport (BRU) infrastructure: future

Post by luchtzak »

UPDATE: This morning, a suitcase with a badly attached belt has been entered in the Brussels Airport baggage system and has caused damage, which has caused the system to be down for three hours. From 9 am onwards, airport operations have been gradually resuming. As of 3 pm, flights are leaving normally with baggage.

We sincerely apologise to all of our passengers for the inconvenience. We do our utmost best to deliver the baggage that has stayed behind at Brussels Airport to its final destination as soon as possible.

😫

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Ozzie1969
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Re: Brussels Airport (BRU) infrastructure: future

Post by Ozzie1969 »

Compensation for the passengers should be twice the difference between a ticket with luggage and a ticket without.

Stij
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Re: Brussels Airport (BRU) infrastructure: future

Post by Stij »

Somehow TUI managed this afternoon to get the bags on carts in the departure lounge and in the plane on the tarmac...

Congratulations!

Stij

PS maybe other airlines as well but for TUI I have a testimony...

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