Hmmm, only one disappointment from my side, I already booked a ticket for a flight next summer on a SNBA flight a time ago.
It was a SNBA Economy Ticket. Now I read that customers who have booked a Virgin Express ticket or an an economy ticket of SN Brussels Airlines will be offered the b.light product after 25th of March.
When I booked the ticket with SNBA I expected to have the full SNBA service (which they also advertised on their site at that moment, "The food and drink on our SN aircraft are provided free of charge to all passengers in all classes, from Best Buy to Business Class, on short-distance and long-distance flights."). Now I read that with b.light I will have to buy a snack/drink on board. If nothing would have changed, I would get this for free... In a sale agreement one party may not unilateral change the content of the agreement without the permission of the other party.
I will continue to inform about this and if this gets confirmed I will probably contact them about this, I do not agree that my SNBA ticket gets converted to b.light. If I would have wanted the b.light service I would have booked a VEX ticket.
I'm willing to pay a little bit extra to upgrade to b.flex but not the full amount.
Just one disappointment, all the rest is
.
Kind regards,
Sebastian