How to get a refund from Brussels Airlines after a cancelled flight ?

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b.lufthansa
Posts: 165
Joined: 15 Sep 2008, 08:25

How to get a refund from Brussels Airlines after a cancelled flight ?

Post by b.lufthansa »

End of March, the Brussels Airlines flights that we booked got cancelled. I am now entering the booking reference and name but the computer says "no" booking available (we are unable to display your booking details).

Any other suggestion besides hanging in their callcenter or via social media?

ientje
Posts: 2
Joined: 22 Jun 2020, 22:20

Re: How to get a refund from Brussels Airlines after a cancelled flight ?

Post by ientje »

Maybe you can try clicking on contact us, then "complaint about your flight" and then select "prior to travel" in the droplist under "when did it occur"? Don't know if you already tried that - and if it will help.

https://www.brusselsairlines.com/en-be/ ... fault.aspx

Ientje

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