Brussels Airlines - Manage My Booking

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summersso
Posts: 172
Joined: 20 Oct 2006, 18:45
Location: Vienna, Austria

Brussels Airlines - Manage My Booking

Post by summersso » 05 Jan 2007, 15:31

I wanted to check a reservation I have on Brussels Airlines and typed in the booking reference and my surname on their Manage My Booking page, but got a message saying 'service has technical difficulties'.

Here's the link by the way:
http://www.brusselsairlines.com/en_be/i ... oking.aspx

I tried to check it a couple of weeks ago and had the same problem. Is it just my booking or does it not work? Does it work for anyone else?

Incidentally, do EB2 not have a site where it's possible to check bookings online, like checkmytrip (Amadeus) or viewtrip (Galileo)...? If not, why not?!

Charlie Roy
Posts: 517
Joined: 29 Aug 2006, 22:20
Location: Europa

Post by Charlie Roy » 05 Jan 2007, 18:26

Just tried, and it works fine for me....

airbuske
Posts: 1624
Joined: 09 Mar 2003, 00:00
Location: Brussels
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Post by airbuske » 05 Jan 2007, 18:54

Maybe if you are travelling with 2 or more persons try the last name close to the A.

For example: mijn last name begins with an S, my grifriend's last name begins with an D. If I book a flight and and I want to check my flight on www.checkmytrip.be I have to login with my girfriend's last name otherwise it don't works.
Best regards,

Airbuske

summersso
Posts: 172
Joined: 20 Oct 2006, 18:45
Location: Vienna, Austria

Post by summersso » 05 Jan 2007, 23:56

Hmm... well, checkmytrip.be doesn't exist, and it doesn't work on checkmytrip.com as thats Amadeus...

I made the reservation on Expedia and they emailed me the Airline Booking Reference which is a six letter code which is something like S72SLF - this looks right to me. I expect it to work on the Brussels Airlines site, but no luck!

Grr...

airbuske
Posts: 1624
Joined: 09 Mar 2003, 00:00
Location: Brussels
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Post by airbuske » 06 Jan 2007, 10:38

Yes it have to be www.checkmytrip.com

But try this: go to www.expedia.nl and click on "Mijn reisplan" in the orange zone. Maybe this works ?
Best regards,

Airbuske

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YYZ727
Posts: 272
Joined: 03 Dec 2004, 00:00
Location: Maldegem, Belgium
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Post by YYZ727 » 06 Jan 2007, 17:57

i'm experiencing the exact same problem. Checkmytrip.com doesn't seem to get the job done either...

summersso
Posts: 172
Joined: 20 Oct 2006, 18:45
Location: Vienna, Austria

Post by summersso » 06 Jan 2007, 19:22

Thanks for the suggestion Airbuske, but I never expected it to work on checkmytrip.com, because this site is for checking reservations made on the Amadeus network (eg, BA, LOT, Lufthansa etc). Viewtrip.com is used for Galileo network bookings - I think there is a big American airlines like Continental or someone behind them.

SNBA and Air Baltic use the Australian company EB2's booking network. What it needs is a central website (for example lookatmytrip.com) where passengers can check their reservations.

I can see the reservation on the My Trips section of the Expedia website but this is not 'live', it's just a copy of the reservation as it was the moment I clicked the "buy now" button!

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Sabena_690
Posts: 3379
Joined: 20 Sep 2002, 00:00

Post by Sabena_690 » 06 Jan 2007, 20:50

@summersso: please check your private messages box.
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