Aviation24.be uptime/downtime topic

Give your feedback, make new suggestions to improve http://www.aviation24.be, is there anything else we can do for you?
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Acid-drop
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Aviation24.be uptime/downtime topic

Post by Acid-drop » 23 Sep 2018, 14:13

Tye whole site is suddenly very slow, are you aware ?
My messages reflect my personal opinion which may be different than yours. I beleive a forum is made to create a debate so I encourage people to express themselves, the way they want, with the ideas they want. I expect the same understanding in return.

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luchtzak
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Re: Aviation24.be software update topic

Post by luchtzak » 23 Sep 2018, 14:46

Acid-drop wrote:
23 Sep 2018, 14:13
Tye whole site is suddenly very slow, are you aware ?
Not now, do you experience the same problem now?

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Re: Aviation24.be software update topic

Post by Acid-drop » 23 Sep 2018, 18:55

Faster now, but we had the past 36h slow i would say
My messages reflect my personal opinion which may be different than yours. I beleive a forum is made to create a debate so I encourage people to express themselves, the way they want, with the ideas they want. I expect the same understanding in return.

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Re: Aviation24.be software update topic

Post by jan_olieslagers » 23 Sep 2018, 21:23

Still occasional time-outs this Sunday evening, all other sites working flawless.
Often showing "performing TLS handshake to www . aviation24 . be" - but don't ask me what that means...

And even right now I received
aviation24.be wrote: The connection has timed out
The server at www . aviation24 . be is taking too long to respond.

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luchtzak
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Re: Aviation24.be software update topic

Post by luchtzak » 23 Sep 2018, 21:33

jan_olieslagers wrote:
23 Sep 2018, 21:23
Still occasional time-outs this Sunday evening, all other sites working flawless.
Often showing "performing TLS handshake to www . aviation24 . be" - but don't ask me what that means...

And even right now I received
aviation24.be wrote: The connection has timed out
The server at www . aviation24 . be is taking too long to respond.
Network issue, we are investigating! Thx for your patience!

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Re: Aviation24.be software update topic

Post by jan_olieslagers » 23 Sep 2018, 21:50

No problem, I am used to this kind of issue professionally :(
I am readily available as a tester.

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luchtzak
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Re: Aviation24.be software update topic

Post by luchtzak » 24 Sep 2018, 17:31

jan_olieslagers wrote:
23 Sep 2018, 21:50
No problem, I am used to this kind of issue professionally :(
I am readily available as a tester.
Thank you!

Meanwhile we have located the problem.

It's not an issue with this website, but with a site running on the same server.

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Re: Aviation24.be software update topic

Post by jan_olieslagers » 24 Sep 2018, 18:08

In that case, some stringent questions to the service provider are in order. The whole concept of "third party server provisioning" aka "the cloud" is to create many virtual servers, reducing the cost, whilst making sure that an issue with one will not affect any others. This last point seems to have gone wrong.

One possible scenario is that one of the virtual servers was subject to some kind of network attack (Denial of Service for example) so that no or very little network bandwith in the data centre was left for the rest of the farm. But perhaps, just like with aviation accidents, we should not speculate.

(with a broad wink of the eye to said "provider" ... One can only hope for him that EU has less severe regulations for his trade than for commercial air transport)

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Re: Aviation24.be software update topic

Post by luchtzak » 27 Sep 2018, 08:38

Still some issues, trying to get that solved!

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Re: Aviation24.be software update topic

Post by jan_olieslagers » 27 Sep 2018, 18:31

Yes, sorry to report that even this evening I still observe the occasional time-out. Nothing really serious, refreshing the page always brought me immediate relief, but something is not totally ok yet.

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Re: Aviation24.be software update topic

Post by Acid-drop » 29 Sep 2018, 17:13

Still a lot of issues :/
My messages reflect my personal opinion which may be different than yours. I beleive a forum is made to create a debate so I encourage people to express themselves, the way they want, with the ideas they want. I expect the same understanding in return.

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Re: Aviation24.be software update topic

Post by luchtzak » 01 Oct 2018, 20:46

However not completely solved, the server is performing again as usual!

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Re: Aviation24.be uptime/downtime topic

Post by luchtzak » 11 Oct 2018, 22:55

The past 24 hours we have been experiencing some network issues on the server, affecting Aviation24.be and all other sites running on the same server. We are constantly working and monitoring the server and its software. Thanks for your patience during today's interruptions.

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Re: Aviation24.be uptime/downtime topic

Post by luchtzak » 21 Nov 2018, 10:58

The forums were briefly down, I screwed up, please don't ask why and how ;-)

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Re: Aviation24.be uptime/downtime topic

Post by luchtzak » 22 Nov 2018, 16:58

I did it again! After an update of some software, some pages on the main site were not fully operational. Meanwhile, the issue has been fixed.

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Re: Aviation24.be uptime/downtime topic

Post by jan_olieslagers » 22 Nov 2018, 17:12

Don't leave your sleep for this, dear @Luchtzak. Today's IT systems are more delicate than ever, ask me how I know. Thanks for your continued care and effort! But do remember to always - ALWAYS! - have a plan B. Not unlike aviating, actually :mrgreen:

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Re: Aviation24.be uptime/downtime topic

Post by luchtzak » 22 Nov 2018, 17:32

jan_olieslagers wrote:
22 Nov 2018, 17:12
Don't leave your sleep for this, dear @Luchtzak. Today's IT systems are more delicate than ever, ask me how I know. Thanks for your continued care and effort! But do remember to always - ALWAYS! - have a plan B. Not unlike aviating, actually :mrgreen:
Indeed, Bram already explained me a zillion times. Despite having backups and some knowledge, things can go wrong very quickly! I hate those 500 error codes!

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