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Masks are compulsory to protect one another when social distancing cannot be implemented. Hence, the role of the flight attendants (or airport personnel) is to make sure everyone wears a mask. If it is not the case, you should complain. But not ask for an end of air travel. This is what some govern...

Keeping airlines flying in a pandemic: horror in the making. I just got off a Ryanair flight from CRL and I'm horrified by what I saw. I urge politicians to stop this farce and ground all flights with immediate effect. Reaching the airport. I decided to take the train to Charleroi Station and then t...

...if you're not getting your refund, just open a claim with your credit card company. It will not be denied and most credit cards offer fraud protection as well. Because witholding funds or converting into vouchers without permission is fraud, as Passenger pointed out himself in his post in the Co...

A voucher does not equate to a refund and is hence rejected by credit card companies. Charging back to the same credit card is the only accepted refund method upon opening a claim with your credit card company. If you open a claim, it means that you did not agree to receiving a voucher and EU law i...

I am on the line with the Easyjet call center. It took 2 hours 45 minutes for someone to take me off the music. While on hold, I went out for 30 minutes, came home, made dinner and started eating, when suddenly someone answered. I called with with a request to take me off the flight after rebooking ...

AF was very efficient with me too. I was shocked by how fast I got an agent on the line to resolve my case and I already rebooked a future long haul with them, just based on how great a service they provided. I had tickets with SN too, a whole bunch of them, all cancelled. I could have accepted vou...

AF was very efficient with me too. I was shocked by how fast I got an agent on the line to resolve my case and I already rebooked a future long haul with them, just based on how great a service they provided. I had tickets with SN too, a whole bunch of them, all cancelled. I could have accepted vouc...

Chaos at Brussels Airlines as the call center is unreachable. 55.000 calls per day instead of the usual 3000. https://www.hln.be/nieuws/binnenland/chaos-bij-brussels-airlines-geschrapte-vluchten-en-klantendienst-die-tienduizenden-telefoontjes-krijgt~a2b80a0e/ As I said, book flights only if you real...

Does anyone have a "trick" for SN to answer the phone (reservations) or Facebook ... to reorganize canceled reservations. No answer. No one ! Nothing... Airlines are doing this purposedly. I hope that SN is not leaving call center people on unemployment while there is plenty of work for t...

The same way there is a "Impact of the Coronavirus crisis on aviation", I think that there are justified grounds to have the reverse thread, separate. If we can discuss the negative impact of aviation on global warming, we can also discuss the negative impact on the ongoing health crisis. ...

During today's US senate hearing, Senator Sanders attacked AA and other airlines' policy to not keep the middle seat empty and the lack of a proper policy and questioned the experts on this. The chief of CDC testified that it is under critical review and to not keep the middle seats empty is not the...

If Belgium saves a German SN, can we also expect Belgium to save the 35.000 other companies employing 10 or more people in Belgium, for a total of 2.4 million jobs? What about holdings like AB InBev? Or did you think that Germany was going to save them for us? Saving all these companies will result ...

I'm looking at some indicators and I'm frankly starting to worry that financial systems of entire countries in the US and Europe may fail in a few quarters. US Q2 GDP is projected to fall 39.5% YoY as of last Friday :https://www.frbatlanta.org/-/media/documents/cqer/researchcq/gdpnow/RealGDPTracking...

About the lease contracts, D Vranckx said yesterday they had been renegotiated at a lower cost, one of the reasons SN didn't have yet to ask LH for financial support. He also mentioned that all the flights operated since the restart were profitable, or at least breaking even. Let's assume that it's...

If there is a cost to a restructuring, it's in the form of lost jobs and that cost is borne by the workforce. Restructurings are supposed to cut costs, not generate costs, so it's nonsensical. Restructuring costs money short term, they are (supposed to if done wisely) save a lot of money long term....

Does anyone know when the next meeting is between LH and the Belgian govt? It's about time we F I N A L L Y have an outcome. CEO Dieter Vranckx said during the press (tele)conference that SN did not need any money from LH yet during the corona crisis. The cost of the restructuring is expected to be...

Why shouldn't governments be in the business of starting airlines? So who started ..... KLM.........? Not the Dutch government. KLM was set up by 8 business persons. KLM flying struts and wires aircraft perhaps, but not the current KLM, which became what it is today as a national company and with t...

And how will you prevent the Ministry of Finance to bail out Brussels Airlines with your tax money? If the policy of this country is to waste my taxes on unnecessary bailouts of foreign companies that do not really need the bailouts because their own governments are going to save their billionaire ...

But there's no way my taxes are going to be used to prop up a German company that flies Belgians to Malaga and Porto in the middle of the worst economic crisis for the nation, while Belgian businesses are starting to go bankrupt one after the other. And how will you prevent the Ministry of Finance ...

So, recap of the day: - deal at SN between management and syndicates - Thiele will vote for rescue plan LH - Belgian govt willing 'to do its part' Looks like all the obstacles have been removed and Brussels Airlines will get its rescue plan. Right? Hope we'll see it tomorrow. https://www.standaard....