Mediator Service

Philippe Touwaide, the federal ombudsman for Brussels Airport, has been sentenced to one year in prison by a Brussels criminal court for harassing the...

Belgium’s federal airport ombudsman, Philippe Touwaide, has been suspended for one month following controversy over alleged conflicts of interest and ongoing legal issues. The...

Brussels Airport recorded thousands of regulatory breaches in 2025, according to the annual figures released on 25 February 2026 by Federal Air Ombudsman Philippe...

Belgium’s Federal Ombudsman for Aviation has announced plans to file a formal complaint against Brussels Airport Company (BAC) over alleged unauthorised works carried out...

The Federal Aviation Ombudsman has issued a clarification on the recent use of alternative runways at Brussels Airport, stressing that the changes are driven...

The Federal Mediation Service has unveiled a comprehensive noise reduction plan for Brussels-National Airport, aiming to balance aviation, public health, and environmental concerns. The plan...

Philippe Touwaide, Federal Ombudsman, strongly criticises the €500 million investment plan announced by the private operator of Brussels National Airport, citing a complete lack...

The 22nd Annual Report of the Federal Mediation Service for Brussels Airport highlighted key challenges in balancing airport operations with environmental and public health...

The Federal Mediator for Brussels-National Airport released its 2023 Annual Report, presenting key findings and challenges.The annual number of complaints remained stable at 28,893,...