Hong Kong International Airport (HKIA) welcomed 4.86 million passengers in May 2025, up 19.7% year-on-year, with flight movements rising 8.8% to 32,480. Growth was largely driven by strong increases in transfer/transit traffic and routes to/from Mainland China and Southeast Asia.
Cargo volume rose 1.4% to 422,000 tonnes, supported by a 12.7% increase in transshipments, with notable growth in traffic to/from Europe and the Middle East.
Year-to-date (Jan–May 2025):
- Passengers: 24.64 million (+17.5%)
- Flights: 161,130 (+11.0%)
- Cargo: 2 million tonnes (+2.7%)
12-month rolling totals:
- Passengers: 56.7 million (+20.1%)
- Flights: 379,295 (+16.8%)
- Cargo: 4.99 million tonnes (+7.8%)
In addition, Airport Authority Hong Kong (AAHK) won 10 customer service awards, including 1st Runner-up for the Grand Award in the 2024 Hong Kong Association for Customer Service Excellence Programme. Standout wins included:
- Gold Award (Digital Service Strategy): “Data-Driven Strategies for Optimising On-Time Flight Departures”
- Silver Award (Customer Care): “HKIA Voice”
Steven Yiu, Executive Director of Airport Operations, emphasised that the accolades reflect HKIA’s commitment to innovation and customer satisfaction.