Berlin Airport begins gradual recovery after cyber attack on Collins Aerospace

Berlin Brandenburg Airport (BER) is preparing for a gradual return to normal operations from Monday, following last week’s cyber attack on service provider Collins Aerospace, which disrupted passenger and baggage handling at BER and several other European airports.

While most flights are currently operating, passengers continue to face longer waiting times at check-in, boarding, and baggage reclaim over the long weekend.

Collins Aerospace aims to fully restore the central handling system by Sunday, 5 October, after which BER’s IT department will carry out extensive security checks. Airlines will then reconnect to the system in stages starting Monday, with counters and boarding gates brought back online progressively under a coordinated restart plan.

Airlines and ground handlers are still working to process and forward baggage delayed by the cyber incident. Passengers whose luggage has not arrived are advised to report it to the baggage tracing office at their destination and contact their airline for further updates and delivery arrangements.

Berlin Brandenburg Airport thanked all staff and partners for their efforts in maintaining operations during the disruption.