Several factors have had a significant impact on these results. For example, the 440 extra movements and 20,000 additional passengers during the months of March and April had an impact on passenger numbers. The bankruptcy of VLM Airlines in June 2016 is also noticeable in the results.
The two most important airlines TUI Airlines and CityJet have been building a loyal customer base. An important trend is the decline in the number of flight movements. This decline has several explanations: the bankruptcy of VLM Airlines, fewer training flights and the higher utilisation of TUI aircraft.
Research in 2016 (800 respondents) shows that 71.7% of the customers are very satisfied with the airport and 71.6% will spontaneously recommend the airport to friends and family. The main criteria why passengers choose for Antwerp airport; proximity (54.2%), small-scale, short check-in times and accessibility. This also explains why 75.8% of the travellers come from the province of Antwerp.
Airport works
Airside renovations will be completed in March 2017, departing passengers will be able to enjoy catering and shopping after security check. A brand new VIP lounge will be inaugurated, VIP customers and business travellers can enjoy a drink and/or continue work.
This post was published on 3 January 2017 16:22
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