TAP has just launched a new system which automatically notifies passengers about baggage irregularities with online tracking and tracing. The company wants to make passenger communications even simpler and easier, and cut the need for telephone calls.
This proactive notification is sent directly to the email address provided by customers when they book, and automatically tells them how the process is going through the Worldtracer system, used by the company to track and trace baggage. Passengers can also follow where their baggage is via our website www.flytap.com.
2015-06-22
