Ryanair’s September 2017 traffic grew 10% despite the cancellation of hundreds of flights

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Despite cancelling hundreds of flights in the second half of September, Ryanair today announced a 10% traffic growth with an increased load factor. In its monthly press release, the airline explained that 98% of customers who have been impacted by the September/October cancellations have been refunded and/or re-accomodated.

Ryanair today (3 Oct) released September traffic statistics as follows:

  • Traffic grew 10% to 11.8m customers
  • Load factor rose 2% points to 97%
  • Rolling annual traffic to September grew 12% to 127.3m customers
Sept 16 Sept 17 Change
Customers 10.8M 11.8M +10%
Load Factor 95% 97% +2%

Ryanair’s Kenny Jacobs said:

“These figures include the 2,100 flight cancellations announced for September and October. We have now refunded/re-accommodated 98% of customers who were impacted in September and October. The remaining 2% of affected customers have yet to contact us. We again sincerely apologise to our customers for these deeply regretted cancellations.”

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