Ryanair

Ryanair’s strict paper ticket policy in some countries sparks passenger outrage

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Boarding a Ryanair flight © André Orban

Ryanair, known for its low prices and strict protocols, faces backlash as it enforces a paper ticket policy at select airports, barring passengers from using mobile boarding passes.

The airline’s insistence on printed tickets, particularly in Turkey, Morocco, and Tirana, Albania, has left travellers frustrated. While online check-in remains an option, passengers must adhere to the paper ticket requirement, prompting criticism from customers.

There is no official explanation for this, but it is related to the speed of boarding that is given to the crew to be as little as possible on land. Ryanair workers have a strict order not to let any passenger onboard that does not comply with this.

This post was published on 12 May 2024 17:31

André Orban

M. Sc. Engineering

Published by
André Orban

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