Ryanair welcomed the Regional Court of Hamburg (Landgericht Hamburg) ruling against Travix – which operates the CheapTickets.de website – ordering the cessation of its unlawful and misleading pricing of Ryanair checked bags, as it continues to sell Ryanair flights at inflated fees without any commercial agreement with the airline .
The Court ordered Travix to refrain from displaying pricing for checked baggage which is higher than the actual fee charged by Ryanair. Furthermore, the Court also prohibited Travix from referring to an “airline fee” (“Zahlungspauschale Lowcost Airlines”) which does not in fact exist.
Ryanair has no commercial agreement whatsoever with Travix/Cheaptickets.de, which continues to sell Ryanair’s flights with hidden surcharges. Ryanair has no issue with OTAs who display Ryanair’s fares in a transparent manner, and licences several OTAs to display its fares for price comparison purposes only, and again Ryanair urged all customers to book directly on the Ryanair.com website for the guaranteed lowest fares.
Ryanair’s Robin Kiely said:
We welcome this Regional Court of Hamburg decision ordering CheapTickets.de to stop its unlawful and misleading pricing baggage practices, where it attempted to pass off its own surcharges as Ryanair’s. This is an important victory for consumers, particularly those who have been subjected to additional fees from screenscraper websites such as CheapTickets.de and we will continue to take action to prevent Europe’s consumers from being misled. We again urge customers to avoid screenscrapers such as CheapTickets.de and book directly on the Ryanair.com website.