Ryanair has filed a €3,000 civil case in Poland against a disruptive passenger whose behaviour forced flight FR5474 from Berlin to Marrakesh to divert to Seville on 9 January, affecting 170 passengers and 6 crew.
The airline also issued the passenger a 5-year travel ban and reported him to Spanish authorities.
Ryanair reaffirmed its zero-tolerance policy toward unruly behaviour, stating it will continue to take legal action to protect the safety and comfort of passengers and crew. The airline hopes this case serves as a warning against in-flight misconduct.
