Last week Ryanair announced that it would cancel 40-50 flights daily for the next six weeks (to the end of October), this means that a total of 2000 flights will be cancelled. Passengers can request a refund or change of their cancelled flight for free. But according to Belgian consumer magazine Test Aankoop/Test Achat, passengers can also demand reimbursement of other travel arrangements like hotels and car rentals.
A serious reputation damage for the low-cost airline leaving behind many disgruntled passengers, and it comes at a very high cost: 2000 cancelled flights, with a load factor of 95% of 189 seats, at 250 € compensation per passenger, this means 89,775,000 euros. Ryanair said on its website that all cancellations will be treated with respect to EU261/2004.
Many horror stories have already made the headlines all over Europe: passengers blocked in a foreign country with no way to return home in time to resume work, businesspeople having to pay outrageous amounts to be on time at their meetings abroad, missed weddings and anniversaries, etc.
An additional reason for anger among travellers is that Ryanair announces the cancellations only a few hours in advance, by SMS or e-mail, preventing them to make alternative arrangements. Trying to discuss with Ryanair to find a solution is also a nightmare: the chatbox is saturated with waiting times of over one hour!
Furthermore, it appears that on Saturday, 16 September, first day of the wave of cancellations, Ryanair cancelled no less than 82 flights, a lot more than initially claimed. But still, Ryanair tries to minimise the impact by saying that less than 2% of the flights are affected by the cancellations; but that still represents 15,000 passengers for the sole first day.
No doubt that the legal department of Ryanair will be inundated with claims and that the “Always getting better” motto of Ryanair will be seriously dented…
Read more and leave your testimony in our forum discussion: http://www.aviation24.be/forums/viewtopic.php?f=7&t=62188
List of cancelled flights (Sunday 17 September 2017)
Date Flight Number Departure Arrival
17/09/2017 2018 Lanzarote Madrid
17/09/2017 6387 Malaga Barcelona (BCN)
17/09/2017 6213 Alicante Dusseldorf Weeze
17/09/2017 3103 Amsterdam Dublin
17/09/2017 6387 Barcelona (BCN) Malaga
17/09/2017 8394 Barcelona (BCN) Budapest
17/09/2017 6374 Barcelona (BCN) Paris Beauvais
17/09/2017 9811 Barcelona (BCN) London Stansted
17/09/2017 4352 Brindisi Bologna
17/09/2017 4523 Milan Bergamo Brussels Charleroi
17/09/2017 5494 Milan Bergamo Madrid
17/09/2017 4663 Milan Bergamo Valencia
17/09/2017 4633 Milan Bergamo Zaragoza
17/09/2017 8033 Birmingham Warsaw Modlin
17/09/2017 9332 Billund Pisa
17/09/2017 4351 Bologna Brindisi
17/09/2017 5375 Bologna Madrid
17/09/2017 195 Bologna London Stansted
17/09/2017 4301 Bologna Trapani
17/09/2017 1783 Bordeaux London Stansted
17/09/2017 8946 Bristol Castellon
17/09/2017 8395 Budapest T2b Barcelona (BCN)
17/09/2017 6375 Paris Beauvais Barcelona (BCN)
17/09/2017 8947 Castellon Bristol
17/09/2017 7716 Carcassonne Porto
17/09/2017 4522 Brussels Charleroi Milan Bergamo
17/09/2017 6904 Brussels Charleroi Barcelona Girona (GRO)
17/09/2017 6352 Brussels Charleroi Sofia
17/09/2017 6033 Brussels Charleroi Venice Treviso
17/09/2017 1057 Brussels Charleroi Warsaw Modlin
17/09/2017 3102 Dublin Amsterdam
17/09/2017 1948 Dublin Frankfurt Hahn
17/09/2017 1986 Dublin Nantes
17/09/2017 7152 Dublin Santander
17/09/2017 8401 Bergerac London Stansted
17/09/2017 9283 Faro London Stansted
17/09/2017 6903 Barcelona Girona (GRO) Brussels Charleroi
17/09/2017 1949 Frankfurt Hahn Dublin
17/09/2017 2085 Ibiza Madrid
17/09/2017 2437 Krakow London Stansted
17/09/2017 8777 Limoges London Stansted
17/09/2017 1885 Lisbon London Stansted
17/09/2017 2017 Madrid Lanzarote
17/09/2017 5493 Madrid Milan Bergamo
17/09/2017 5374 Madrid Bologna
17/09/2017 2084 Madrid Ibiza
17/09/2017 6544 Marseille MP2 London Stansted
17/09/2017 2222 Marseille MP2 Valencia
17/09/2017 1875 Nice T1 London Stansted
17/09/2017 8310 Newcastle WRO
17/09/2017 6212 Dusseldorf Weeze Wroclaw
17/09/2017 1987 Nantes Dublin
17/09/2017 7715 Porto Carcassonne
17/09/2017 8344 Porto London Stansted
17/09/2017 2945 Porto Berlin Schonefeld
17/09/2017 9331 Pisa Billund
17/09/2017 7153 Santander Dublin
17/09/2017 6351 Sofia Brussels Charleroi
17/09/2017 9810 London Stansted Barcelona (BCN)
17/09/2017 194 London Stansted Bologna
17/09/2017 1782 London Stansted Bordeaux
17/09/2017 8402 London Stansted Bergerac
17/09/2017 9282 London Stansted Faro
17/09/2017 2436 London Stansted Krakow
17/09/2017 8776 London Stansted Limoges
17/09/2017 1884 London Stansted Lisbon
17/09/2017 6543 London Stansted Marseille MP2
17/09/2017 1874 London Stansted Nice T1
17/09/2017 8345 London Stansted Porto
17/09/2017 2208 Seville Valencia
17/09/2017 1946 Berlin Schonefeld Porto
17/09/2017 4302 Trapani Bologna
17/09/2017 6034 Venice Treviso Brussels Charleroi
17/09/2017 4664 Valencia Milan Bergamo
17/09/2017 2221 Valencia Marseille MP2
17/09/2017 2207 Valencia Seville
17/09/2017 5031 Warsaw Chopin Wroclaw
17/09/2017 8084 Warsaw Modlin Birmingham
17/09/2017 1058 Warsaw Modlin Brussels Charleroi
17/09/2017 8309 Wroclaw Newcastle
17/09/2017 5032 Wroclaw Warsaw Chopin
17/09/2017 4634 Zaragoza Milan Bergamo
