90% of Ryanair flights on-time in April 2016

• 90% of over 57,000 flights in April arriving on-time
• Less than 2 complaints per 1,000 customers
• 1 bag complaint per 2,000 customers
• Over 99% of all complaints answered within 7 days

Ryanair’s Robin Kiely said:

“Ryanair carried 9.9m customers in April with 90% of our 57,000 flights arriving on-time as we continued to improve our customer experience. With our expanding route network and additional enhancements to come in Year 3 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”