Updated mobile app improves usability and experience
Award-winning airline continues to demonstrate excellence through providing a refined customer experience
Qatar Airways has further enhanced its mobile app with a new look and feel, making it now even easier for customers to use. The award-winning airline has added a suite of innovative features to its mobile app, making it as simple and user-friendly as possible, allowing passengers to have all the important information they need at their fingertips through their mobile devices.
The new and improved mobile app replicates the clean and modern Qatar Airways website, giving passengers a more seamless and familiar experience when accessing Qatar Airways’ platforms online. It includes a sleek new and unique design for its Privilege Club section, making it easier for passengers to access their profile and frequent flyer dashboard. The new app also features a redesigned menu, providing customers with all the information available on the website in a seamless way.
Qatar Airways has also introduced a new function for Apple Watch users, with the popular ‘My Trips’ feature, providing journey details for current and upcoming trips, including gate information and a time line view available on Apple Watch.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “Continuously improving digital technologies to enhance our passengers’ travel experience is of key importance to us, and our updated mobile app offers our passengers even more convenience to manage their travel plans and access the information they need on the go, from wherever they are in the world.
“Our updated app makes it easier than ever to access our award-winning, five star services and products at the tip of their fingers.”
Since the initial launch of the application in 2013, Qatar Airways passengers have had access to their bookings and flights at the click of a button. Passengers are able to search and book flights, check flight status and visit the airline’s online check-in facility. In 2016, Qatar Airways added ‘My Trips’ to the application, providing passengers with journey details such as a time line view, gate information, boarding time, bag tag information, lounge information, an interactive Hamad International Airport (HIA) map and an interactive virtual tour of the aircraft. Further, passengers can use push notifications to stay updated with online check-in availability, boarding times, potential gate changes, bag tags, baggage updates and more.
Customers can download the application at qatarairways.com/mobile and follow the links to the iPhone or Android smartphone app store. The mobile website can be accessed by entering qatarairways.com directly into the browser of any smartphone or tablet.
Qatar Airways is known for championing innovation and demonstrating an industry ‘best in class’ standard. Earlier this year Qatar Airways, the Skytrax ‘Airline of the Year,’ launched its award-winning Business Class experience, Qsuite, offering a fully transformable suite of seats that allows parties of two, three or four to create their own unique space within the Business Class cabin. This game-changing patented design has transformed the face of aviation and Business Class travel by bringing a First Class product to the Business Class cabin. Qsuite also features the first ever double bed in Business Class, another ground-breaking innovation brought to passengers by Qatar Airways