Andreas Otto, Chief Commercial Officer of Austrian Airlines, said the following: “This result clearly shows our service on board and on the ground, as well as our culinary product in Business Class on long-haul flights, with its award-winning menus by DO&CO, Vienna Coffee House service and in-flight chefs, are amongst the very best in the world today.” Otto went on to say: “Most importantly of all, I would like to thank our members of staff working on the ground and on board our aircraft. Our extraordinarily high standards of service are what define our success with passengers. We want to continue guaranteeing the best service in future – because that’s my Austrian.”
Lufthansa also did well at World Awards Night, which was held at Le Bourget near Paris, winning in the categories of Best Airline Transatlantic, World’s Best First Class Airline Lounge and Best Airline Western Europe.