Japan Airlines (JAL), a member of the oneworld® alliance, recently received two accolades for Best Cabin Service & Best Wi-Fi in Asia and Australia at the 2018 APEX Regional Passenger Choice Awards™ ceremony during APEX Asia in Shanghai, China. The regional APEX Passenger Choice Awards™ cover Asia & Australia, Africa, the Middle East, Europe, and the Americas, representing passenger ratings from more than 500,000 flights around the world.
JAL has been investing in its products and services to provide an improved customer experience through all points of travel. The highly acclaimed JAL SKY SUITE aircraft features First and Business Class services with private suites, 23-inch LCD monitors and a delectable cuisine with exquisite beverage options to fully enjoy the travel experience. The carrier was awarded by Skytrax with the Best Business Class Airline Seat in 2013 and also recognized twice for the Best Economy Class Airline Seat in 2015 and 2017. On Japan domestic flights, complimentary Wi-Fi is offered to make the journey enjoyable for all customers.
Encouraged by this success, the JAL Group will continue to provide the highest quality of service to customers on each flight and work toward its ultimate goal of becoming one of the world`s most valued and preferred airlines.