The new year got off to a good start for the Iberia Group with the news that its low-cost subsidiary unit, Iberia Express, put in the world’s best on-time performance for the fifth year running, though this year it was equalled by Brazil’s Azul, according to industry consultants and record-keepers FlightGlobal. This was regarded as a major achievement in such a competitive segment of the aviation industry.
Iberia itself was ranked Europe’s 3rd most punctual carrier, 6th in the world, and 1st in Spain, according to FlightGlobal.
The year was a difficult one for the industry in Europe, due to new traffic control regulations, strikes by air traffic controllers in France and elsewhere, bad weather, and other factors.
In this context, and given the importance of maintaining the highest standards of quality and service expected by Iberia Group customers, this performance is viewed as a triumph for the two airlines both of which saw major expansions of seat supply and also increases in demand during the year.
Madrid, 10 January 2019
This post was published on 10 January 2019 12:49
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