On 21 October, a British Airways Airbus A320 (registered G-EUYD) operated flight BA2596 between London Heathrow, United Kingdom, and Verona, Italy. Shortly after take-off, the aircraft headed back to Heathrow due to a technical issue.
The aircraft levelled off at 10,000 feet before approaching Heathrow in an emergency. Rescue services awaited the aircraft upon arrival.
Passengers smelt something burning and some of the cabin crew members felt unwell.
The airline was able to deploy another Airbus A320 (G-EUYL) to Verona, where the flight arrived with a delay of about 2 hours and 30 minutes.
Following footage appeared on social media:
Passengers say “they smelt burning and some of the cabin crew felt unwell”.
— London 999 Feed (@999London) October 21, 2020