IndiGo

Yelling between passenger and flight attendant on IndiGo flight goes viral

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That some passengers will test the patience of airport and airline staff is a public secret and sometimes you lose your temper. A flight attendant had it with a rude passenger on her IndiGo flight between Istanbul, Turkey and Delhi, India.

A passenger apparently was not satisfied with his meal options, whereupon he verbally attacked the crew, several times. A flight attendant intervened, but the situation did not lead to a deescalation, on the contrary.

“You are a servant of the plane“, the passenger yells. And she yells back:  “I am not your servant!“.

IndiGo did not stand up for its staff, on the contrary: “We are aware of the incident that took place on flight 6E 12 from Istanbul to Delhi on December 16, 2022. The issue was related to meals chosen by certain passengers travelling via a codeshare connection. IndiGo is cognisant of the needs of its customers and it is our constant endeavour to provide a courteous and hassle-free experience to our customers. We are looking into the incident and would like to assure that customers’ comfort has always been our top priority.”

This post was published on 22 December 2022 10:51

Bart Noëth

Working for 25 years in the aviation industry, I changed my career and became a firefighter/EMT in 2021. I like to spend my free time with my two sons, girlfriend, family and friends. I love to travel, wine and dine and support my favourite football squad KV Mechelen. Once an Ironman 70.3 finisher and dreaming of completing a full distance.

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Bart Noëth

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