“We are honored to receive this prestigious award and I would like to thank all TTG readers and contributors in China,” says Juha Järvinen, Chief Commercial Officer, Finnair. “We want to offer a Unique Nordic experience and the best long-haul business class among European carriers. We will continue to invest in customer service, meals, entertainment, lounges and aircraft cabin to maintain and improve our high customer satisfaction level. We have also recently launched a pilot program on our Beijing and Shanghai routes, where customers can use Alipay mobile payment onboard for easy shopping, and the feedback has been very positive.”
Finnair is focused on fast Europe-Asia connections, and currently connects six destinations in Greater China to its network of over 70 European destinations. Finnair has year-round flights to Beijing, Chongqing, Hong Kong and Shanghai, and a summer service to Xi’an and Guangzhou.
This post was published on 24 March 2017 17:02
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