Norra’s pilot union FAPA ry. has informed about industrial action regarding standby work for its pilots as of Dec 1. Norra operates many of Finnair’s domestic and regional flights (including to Brussels).
Due to the industrial action, Finnair prepares for changes in domestic and regional flights in December. Flight cancellations are possible.
To minimize the impacts on its customers’ travel plans, Finnair leases an ATR aircraft with pilots and cabin crew from Danish DAT. The leased aircraft will be used to flights that might otherwise be cancelled.
”We apologize for the inconvenience this situation may cause to our customers. We do our best to ensure that our customers get to their destinations smoothly,” says Jaakko Schildt, Chief Operating Officer, Finnair.
Finnair communicates about the cancellations and changes in carrier directly to customers affected via SMS and/or e-mail. If a flight is cancelled, Finnair re-routes customers to their destinations. Customers can also choose to change the travel date +/- 2 days of the original date or apply for a full refund for an unused ticket.
This post was published on 30 November 2018 15:25
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