As one of the largest users of London Gatwick Airport, easyJet issued the following statement:
easyJet Gatwick Statement: 20 December 2018 12:10
“Following reports of drones flying over Gatwick Airport the runway is closed and all flights are currently suspended whilst investigations take place.
“We advise all customers flying to and from London Gatwick today to not travel to the airport if they are on flights which have been cancelled. Customers can check the status of their flight on our Flight Tracker www.easyjet.com/en/flight-tracker or via the app.
“We are making every effort to get people to their destination at this important time of the year. Customers on cancelled flights today will be entitled to a free of charge transfer to an alternative flight and hotel accommodation if required. We will also reimburse any reasonable expenses incurred by passengers who arrange their own comparable alternative transport.
“Whilst the situation is outside of our control we would like to apologise to passengers for the inconvenience caused by the diversions and resultant delays and cancellations.
“The safety of its passengers and crew is the airline’s highest priority.”
Another big user of Gatwick is Norwegian, which issued the statement hereunder:
London Gatwick closed due to drone activity
Airport closed
If you are in need of accommodation, please contact our airport representatives or make your own arrangements. Please keep in mind that all costs should be within reasonable limits and keep all receipts.
Rebooking options
Other conditions may apply to tickets booked as part of a package or booked through a travel agency.
Need assistance?
- Argentina +54 11507 89745
- Brazil +55 21350 00451
- The Caribbean +1-844-278-8667
- Canada 1-800-357-4159
- Denmark +45 70 80 78 80
- Finland +358 (0)9 231 01 600
- France +33 (0) 97 07 38 001
- Germany +49 (800) 5895000
- Italy +39 06 94 80 2756
- Ireland +353 1 697 1489
- Norway +47 21 49 00 15
- Singapore +65 3163 90 96
- Spain +34 900 838 065
- Sweden +46 (0)770 45 77 00
- Thailand +66 (0)6000 35 180
- USA 1-800-357-4159
- UK +44 (0)330 828 0854
- Other countries +47 2149 00 15