easyJet and Norwegian statements about drone sightings at Gatwick, issued on 20 December 2018

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As one of the largest users of London Gatwick Airport, easyJet issued the following statement:

easyJet Gatwick Statement: 20 December 2018 12:10

Following reports of drones flying over Gatwick Airport the runway is closed and all flights are currently suspended whilst investigations take place. 

“We advise all customers flying to and from London Gatwick today to not travel to the airport if they are on flights which have been cancelled. Customers can check the status of their flight on our Flight Tracker www.easyjet.com/en/flight-tracker or via the app.

“We are making every effort to get people to their destination at this important time of the year. Customers on cancelled flights today will be entitled to a free of charge transfer to an alternative flight and hotel accommodation if required. We will also reimburse any reasonable expenses incurred by passengers who arrange their own comparable alternative transport.

“Whilst the situation is outside of our control we would like to apologise to passengers for the inconvenience caused by the diversions and resultant delays and cancellations. 

“The safety of its passengers and crew is the airline’s highest priority.

______________________________________________________________________

Another big user of Gatwick is Norwegian, which issued the statement hereunder:

London Gatwick closed due to drone activity


Airport closed

London Gatwick airport is currently closed. This is affecting all flight operations in and out of London Gatwick.
We would advise our passengers not to travel to London Gatwick at this time.
If you are already at the airport, we recommend that you return to your home/hotel.
If you are in need of accommodation, please contact our airport representatives or make your own arrangements. Please keep in mind that all costs should be within reasonable limits and keep all receipts.
We will update this page with further information as it becomes available.

Rebooking options

You can rebook or refund your ticket free of charge online. To read about your rights visit www.norwegian.com/rights.
Other conditions may apply to tickets booked as part of a package or booked through a travel agency.

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