Delta’s superior customer experience has been recognized once again, highlighted recently by a five-star rating from APEX Official Airline Ratings. The honor is based on customer feedback.
The survey found Delta to be only one of 14 global airlines awarded a five-star rating out of the 470 passenger airlines surveyed – and the only North American-based global airline receiving the honor. This customer experience award is on the heels of Delta receiving the prestigious Crystal Cabin award for its Delta One suite in April.
“We’re honored to be recognized for the hard work and commitment to our customers by all 80,000 of us?,” said Andrew Wingrove, Delta’s Managing Director – Product & Customer Experience. “This award just goes to show that what we’re doing in terms of customer experience is really making a strong impression on the people we’re looking to impress – our customers.”
APEX partnered with an industry-neutral technology partner to collect verified itineraries that were validated by geo-location from more than 50 million verified airline generated itineraries. Using a five-star scale, more than 500,000 flights by customers from around the world were rated throughout the year. Customers rated their overall flight experience, as well as seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.
Participate in the Dunkin Customer Satisfaction Survey on the dunkinrunsonyou.website portal and submit feedback about the Dunkin service. Share your experience at Dunkin Restaurants to get free classic donut Coupons while taking the Dunkin Survey.
Participating in the Tell Dunkin survey is not just about earning a free donut; it’s about playing an active role in shaping your Dunkin’ experience. Your feedback helps Dunkin’ innovate and improve, ensuring that each visit meets your expectations.
To participate in the Little Caesars Listens survey, all you need is a valid receipt from a recent visit. On the receipt, you’ll find a survey code, which acts as your gateway to the online survey.