Riga. The Latvian airline airBaltic regrets to inform that its flight BT7843 from Oslo, Norway, to Chania on the Greek Island of Crete was delayed by 4:45 hours due to its crew removed from operating the flight. According to the currently available information, four out of five crew are under initial suspicion for alcohol abuse, and they are now undergoing a careful medical examination to determine the actual blood alcohol levels.
Safety is our top priority and airBaltic is in process of careful investigation of this situation. airBaltic has several layers of control mechanism to ensure the safety of all airBaltic-operated flights. Procedures are in place to ensure potential mistakes of human factor are addressed. airBaltic has temporarily suspended the involved four crew until the investigation is completed.
airBaltic thanks the Norwegian airport and police authorities for their contribution towards enforcing airBaltic safety principles.
airBaltic apologizes for the inconvenience and delay caused to our customers. airBaltic reiterates that it has zero tolerance for diverting from the safety principles and, as soon as comprehensive investigation is completed, will evaluate additional safety measures in cooperation with aviation authorities.
airBaltic serves over 60 destinations from its home base in Riga, Latvia. From every one of these locations, airBaltic offers convenient connections via Riga to its network spanning Europe, Scandinavia, Russia, CIS and the Middle East. In addition, airBaltic also offers new direct flights from Tallinn and Vilnius.