Update on KLM operations on Whit Monday weekend
At the end of Saturday afternoon, 4 June, KLM was regrettably compelled to decide that passengers at European destinations would no longer be allowed to board flights to Amsterdam. Although a substantial package of measures was taken before the weekend, KLM has faced unforeseen and urgent circumstances that are beyond its control. Due to unfavourable weather conditions and runway maintenance at Amsterdam Airport Schiphol, many aircraft couldn’t land or take off in Amsterdam.
This means a large number of KLM flights on Saturday were delayed or even cancelled. The number of passengers who were unable to depart from Amsterdam due to these external factors has increased sharply.
To ensure safe and workable operations at Schiphol for passengers and crew, KLM took the far-reaching decision that no further passengers would be brought to Amsterdam. This decision was taken to ensure that as many stranded passengers as possible can depart from Schiphol on Saturday and that KLM can operate as many flights as possible on Sunday.
The decision to stop bringing passengers from European destinations to or via Amsterdam will remain in force for the whole of Saturday.
KLM offers its sincere apologies to passengers who were unable to travel to Amsterdam from certain European destinations, as well as those who were unable to transfer via Amsterdam to other final destinations.
KLM understands that this decision has a great impact on passengers, particularly during the Whit Monday weekend. KLM would like to stress that it is doing its utmost to offer passengers alternative flights as quickly as possible.
Why does KLM opt for this drastic decision? I would suggest to bring only the local pax to AMS, not the connecting ones. IMO arriving pax don’t cause too much delay upon arrival, only the departing ones.
[…] on Sunday, the airline announced in a press release. On Saturday, the Dutch airline was forced to disallow passengers at European destinations to board flights to Amsterdam, a drastic but necessary measure, according to KLM but from this morning, passengers can fly to and […]
How long is this likely to be the case?
KLM has the absolute worst customer service of any major EU-based airline, so this doesn’t surprise me. I was going to travel in Europe this summer starting early this month, but one of my KLM flights had already been cancelled without warning 3 weeks before I was due to fly, and I decided to stay home at least until the fall.
KLM, especially Cityhopper, is a key component for travel between European destinations to/from UK regional airports. Pulling flights into AMS from European airports will create a level of disruption totally beyond belief. Some origin-destination pairs are unachievable using alternative routings or carriers.
Whilst I feel that it’s more the fault of AMS, not KLM, surely KLM have enough clout to kick AMS hard enough to make it get its act together.
There’s a window of opportunity for a competitor airline to challenge Cityhopper’s stranglehold on the UK regional market. (Lufthansa, I’m look your way).
Lufthansa was impossible on 25/5/22. All connecting flights from Germany were missed due to our arrival…one hour late! No chairs were provided for us to sit on, while 60+ people waited in a non moving line, hoping to get a flight home. (Five hour line). If this is a whiplash effect from The pandemic, the travel industry will still suffer greatly.
Our flight was canceled from Amsterdam to Florence last Wednesday morning. Originated in Atlanta on Delta airlines Tuesday afternoon. KLM partners with Delta.
We had a trip planned since last year, house rented, car rented, two other couples there waiting for us to come. KLM was not helpful in getting us out to Florence.
Nothing was working. Thanks for ruining our great plans. We had to cancel everything.
So much for good custom service.
Comments are closed.