Statement KL868 Osaka – Amsterdam by KLM
Shortly after departing from Osaka on Saturday, flight KL868 (Boeing 777-200) Osaka to Amsterdam lost a piece of a fairing (appr. 1m2) which landed in the city. Damage to a car has been reported. No one was injured. The aircraft was able to continue its flight safely to the Netherlands and landed safely at Schiphol Saturday afternoon. At no point was there any danger to those on board the aircraft. KLM sincerely regrets this incident and has immediately launched an investigation into the causes. KLM is in close contact with the Japanese Civil Aviation Authority and Boeing on this matter.
Additional information: the aircraft was registered PH-BQC and had 321 people on board. The car was driving on Osaka’s Highway #1 (Keihan National Highway) with 2 people on board. It suffered a damaged rear window and dents in the roof.
Japan’s Ministry of Transport reported the panel originated from the right-hand wing’s root fairing, size about 1 meter by 0.6 meters. The JTSB has opened an investigation and considers the occurrence as a serious incident.