On 10 February, KLM uneventfully operated a Boeing 777 between Amsterdam Schiphol, The Netherlands and Seoul, South Korea. Fearing infection by the recent corona virus outbreak (2019-nCoV), one of the crew members reserved a toilet “for crew members only” by writing a note in Korean only.
Pictures of the handwritten note quickly went viral, passenger Steve ?? Ahn (Twitter: @steveahn82) accused KLM of discriminating against South Korean passengers because the sign was only in Korean. Twitters users used hashtag #boycottklm to show their anger.
On Friday, KLM executives bowed during a news conference in Seoul, publicly apologizing and saying they take allegations of discrimination “very seriously” and promising to prevent it from happening again. Adding that it was not a KLM policy to reserve toilets for crew.
This post was published on 14 February 2020 10:31
The Brussels-Capital Region has missed the deadline to challenge the permanent introduction of the RNP…
easyJet shareholders have approved the airline’s £5.7 billion takeover by US private equity firm Apollo.…
Spanish charter airline AlbaStar suspended commercial flights on 10 November 2026 and said it would…
Wizz Air will move its Budapest service from Brussels South Charleroi Airport (CRL) to Brussels…
SWISS has postponed the resumption of its Zurich–Dubai flights until after 27 March 2027, the…
Avianca plans to operate more than 126,000 flights and offer over 22 million seats between…