On 3 September, the captain of Air France flight AF793 from Pointe-à-Pitre to Paris Orly decided to take-off before the end of the embarkation. Reason? a malfunctioning luggage conveyor belt and a long waiting time at passport control. Fifty passengers were forced to stay behind at Pointe-à-Pitre, yet with their luggage already loaded in the Boeing 777 (F-GSQP).
On this event, Air France issued a press statement confirming that the crew decided to leave before the end of the embarkation: “The flight was already delayed nearly two hours, to comply with European regulations in regard to maximum duty time of the crew and to avoid cancellation of the flight, the crew decided to leave. We have mobilized all staff at Pointe-à-Pitre to assist families and to accommodate customers, we sincerely apologize for the significant delay of this flight.“