TUI fly Belgium in 2018

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Passenger
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Re: TUI fly Belgium in 2018

Post by Passenger »

sn26567 wrote: 16 Jul 2018, 12:25
Passenger wrote: 16 Jul 2018, 09:28
Ozzie1969 wrote: 15 Jul 2018, 16:34 I'm reading far too many of these horror stories about Tui fly Belgium to ever consider risking my wife and kids on one of their flights. Thanks, but no thanks.
TUI offered them 400 € indemnity per person. I wouldn' call that a horror story.
400 € is little, compared with what they had to endure: 19 hours delay, sleeping between cockroaches and cigarette butts in a filthy airport, absence of information, etc. And I am not sure that the 400 € will miraculously fall on their bank account: they probably will have to claim it.
When there is doubt, I tend to give priority to the version that passengers give because both 261/2004 and the travel legislation are consumer protection rights. But at least, they must deliver a basic proof: some facts (like FR24), some photos or multiple witness reports. However, in this case, the article in HLN.be was based upon the report from one single passenger, claiming she had to sleep in between garbich, cockroaches, cigarette butts and and other dirty stuff. Why would the airport offer such dirty place? Why did the passenger accept that? I would take the foldable bed upstairs, to a more decent place.

Regarding the 400 € indemnity: many other airlines would have said "a delay caused by a technical issue on the incoming flight is force majeure, hence no indemnity to be paid". But yet, TUI offered the indemnity.

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sn26567
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Re: TUI fly Belgium in 2018

Post by sn26567 »

Passenger wrote: 16 Jul 2018, 13:43 But yet, TUI offered the indemnity.
Yes, but here TUI could define a culprit elsewhere than in its own fleet to pay the compensation: the incoming flight was operated by AirExplore and TUI can make them responsible.

And, by the way, this AirExplore aircraft returned empty to Brussels and operated other TUI flights immediately afterwards. It looks like the problem wasn't so bad after all: a clogged toilet?
André
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Sai
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Re: TUI fly Belgium in 2018

Post by Sai »

It seems TUI is rather generous nowadays with indemnities and compensations…Maybe PR strategy?

According to consumer magazine Test-Aankoop (Dutch) TUI pays €60/day/pax for delayed luggage due to the luggage belt failures at BRU Airport this month which was actually force majeur. SN and other airlines refuse to pay because they claim it is force majeur.

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sn26567
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Re: TUI fly Belgium in 2018

Post by sn26567 »

Sai wrote: 20 Jul 2018, 12:01 It seems TUI is rather generous nowadays with indemnities and compensations…Maybe PR strategy?

According to consumer magazine Test-Aankoop (Dutch) TUI pays €60/day/pax for delayed luggage due to the luggage belt failures at BRU Airport this month which was actually force majeure. SN and other airlines refuse to pay because they claim it is force majeure.
It is easy for TUI to be generous when it can probably reclaim the money from somebody else, in this case, the Brussels Airport Company who was responsible for the failure.
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sn26567
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Re: TUI fly Belgium in 2018

Post by sn26567 »

TUI Group (Germany) is considering swapping some of its later B737 MAX 8 deliveries to the MAX 10, as the fleet is consolidated down to two main types — B737 MAXs and B787s. Under the fleet revamp, all eight B737-700s leave the fleet in the next year, while the B757s and B767s will be phased out in the early 2020s. Some of the B737-800s will go after that.
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AAI
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Re: TUI fly Belgium in 2018

Post by AAI »

And what about the Embraers?
Will they be replaced in 2020?

ostair
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Re: TUI fly Belgium in 2018

Post by ostair »

AAI wrote: 20 Jul 2018, 19:57 And what about the Embraers?
Will they be replaced in 2020?
The end of the TUI operation at ANR?
Surely they will keep them.

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Re: TUI fly Belgium in 2018

Post by sn26567 »

ostair wrote: 21 Jul 2018, 02:27
AAI wrote: 20 Jul 2018, 19:57 And what about the Embraers?
Will they be replaced in 2020?
The end of the TUI operation at ANR?
Surely they will keep them.
Also my impression. There might be a Group policy to rationalise the fleet around the 737MAX and the 787, but with some regional adaptations, e.g. to be able to fly to ANR.
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sn26567
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Re: TUI fly Belgium in 2018

Post by sn26567 »

sn26567 wrote: 20 Jul 2018, 15:15 TUI Group (Germany) is considering swapping some of its later B737 MAX 8 deliveries to the MAX 10, as the fleet is consolidated down to two main types — B737 MAXs and B787s. Under the fleet revamp, all eight B737-700s leave the fleet in the next year, while the B757s and B767s will be phased out in the early 2020s. Some of the B737-800s will go after that.
I contacted TUI fly Belgium about the consequences of this decision for Belgium. They confirmed that:
  • the 767 will be phased out (after the Summer season?)
  • TUI fly Benelux will get Boeing 737 MAX 10 aircraft as well
  • No dates have been set yet for those changes, which will occur gradually
  • No information about the Embraers
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Re: TUI fly Belgium in 2018

Post by DIBO »

sn26567 wrote: 20 Jul 2018, 15:15all eight B737-700s leave the fleet in the next year
sn26567 wrote: 24 Jul 2018, 15:31No information about the Embraers
if even a smaller variant (-700) of the mainstream type (737) will have to leave asap and future variants are scaled upwards with MAX8 & 10, I doubt that the Germans will understand the need for a totally non-standard type from a different manufacturer, with a higher seat mile cost, which is only essential for an airport only 50km from the country's main hub. And which might also be useful on some smaller niche destinations. But targeting niche markets seems not to match with their future fleet strategy...

pilot_gent
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Re: TUI fly Belgium in 2018

Post by pilot_gent »

The Embraers were brought into place for some reasons:
- destinations where a small 737 was still too big (e.g. Lourdes)
- Flying direct routes in stead of triangle flight (Dubrovnik, Brindisi, Naples, Athens etc). These used to be flown in triangle rotations (Athens-Thessaloniki / Dubrovnik-Brindisi etc) but was one of the biggest complaints of passengers.

Maybe they can convince the TUI group by stating that flying a B737-8 with 100 passengers is not a cost-efficient operation. 8-)

Komenascox
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Air Belgium in 2018

Post by Komenascox »

Hello everyone.
Air Info/LAГ©rien says in an article about JAF, the 2nd 787 will arrive but they will let OO-JNL in Belgium, and wont move. Strange

Question, when does will arrive the OO-MAX ?

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Re: TUI fly Belgium in 2018

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pilot_gent wrote: 25 Jul 2018, 09:01 Maybe they can convince the TUI group by stating that flying a B737-8 with 100 passengers is not a cost-efficient operation. 8-)
To which the Group might reply: fly a 737-800 once a week instead of an E190 twice a week ;)
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Re: Air Belgium in 2018

Post by sn26567 »

Komenascox wrote: 25 Jul 2018, 09:54 Hello everyone.
Air Info/LAГ©rien says in an article about JAF, the 2nd 787 will arrive but they will let OO-JNL in Belgium, and wont move. Strange

Question, when does will arrive the OO-MAX ?
Welcome to Aviation24.be, Komenascox.

Your post has been moved from the Air Belgium thread to the TUI Belgium thread.

The 2nd 787 has arrived a few months ago, and OO-MAX as well. OO-JNL will be phased out at the latest in 2020.
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Re: TUI fly Belgium in 2018

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sn26567 wrote: 24 Jul 2018, 15:31 I contacted TUI fly Belgium about the consequences of this decision for Belgium. They confirmed that:
  • the 767 will be phased out (after the Summer season?)
  • TUI fly Benelux will get Boeing 737 MAX 10 aircraft as well
  • No dates have been set yet for those changes, which will occur gradually
  • No information about the Embraers
And today I got the confirmation that the E190 sub-fleet is there to stay, in order to cater to the specific needs of Belgium, and in particular ANR.
André
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Re: TUI fly Belgium in 2018

Post by DIBO »

pilot_gent wrote: 25 Jul 2018, 09:01Flying direct routes in stead of triangle flight
thanks for this feedback, I didn't know this change/advantage was made possible since the introduction of the E190 (out of BRU).
sn26567 wrote: 25 Jul 2018, 10:47 To which the Group might reply: fly a 737-800 once a week instead of an E190 twice a week ;)
exactly my thoughts :-)
sn26567 wrote: 25 Jul 2018, 11:49And today I got the confirmation that the E190 sub-fleet is there to stay, in order to cater to the specific needs of Belgium, and in particular ANR.
Very good news!! Thanks André, for chasing this last bid of information :-)

Passenger
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Re: TUI fly Belgium in 2018

Post by Passenger »

TUI's operations from ANR (and OST) are successfull for the two figures: load factor ànd yield. Tourists are willing to pay more to have an easier departure and return: closeby and with a reduced waiting time.

Sure, there have been some operational issues with the ERJ's. But because of the high yield, TUI won't give them up.

DIBO
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Re: TUI fly Belgium in 2018

Post by DIBO »

737MAX wrote: 26 Jul 2018, 10:48Why not ordering 10 787's to replace the 737's and fly once a week to each destination, then? :roll:
Be serious for a second, guys...
well, joking apart, when the - 700's will have gone from the fleet, future fleet entry level (MAX8) capacity will be 27% higher than today. Not a dramatic strategy change, so no systematic frequency halvation to be expected ;) , but destinations with suboptimal LF, might become destinations with problematic LF overnight.
737MAX wrote: 26 Jul 2018, 10:48Why would the TUI group cancel all that?
I've witnessed so many corporate decisions because of "not invented here", "if it's not from manufacturer xyz then it's no good", "can't stand it that we didn't come up with that idea", etc. Of course nicely presented in a PowerPoint full of fake news and of course without any of the argument examples I gave.
737MAX wrote: 26 Jul 2018, 10:48 Every airline in the group still has power enough to decide what they want to do
I strongly hope this will remain so for many years to come (and I won't mention SNurowings)
Passenger wrote: 26 Jul 2018, 10:56 Tourists are willing to pay more to have an easier departure and return: closeby and with a reduced waiting time.
And their numbers are still growing. And speaking for ANR, it's a 'Ryanair free'* airport!!! (for once I'm grateful the Germans built the runway too short :D ). *meaning free of R. , and not free for R. as it usually is

Sai
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Re: TUI fly Belgium in 2018

Post by Sai »

sn26567 wrote: 09 Mar 2017, 16:27
Sai wrote: 02 Mar 2017, 00:33 According to this article (Dutch) the new 737 MAX of TUI fly will have no inflight screens anymore as opposed to their current fleet. :shock:
As an aviation enthusiast I really liked to fly TUI because they have inflight screens on (almost) all their flights, not so for movies, but most of all for the moving map and inflight info.
(...)
Will there be Wi-Fi on board and possibilities to charge your device and/or some kind of inflight entertainment on their 737MAX?
I asked the question and got a reply: Passengers will be able to see the moving map and other IFE on their own devices thanks to an on board server.
Any news on the status of this?
Can anyone confirm or deny regarding the Wi-Fi, IFE, moving map on their new fleet?
Maybe some forum members flew the 737MAX this summer?

C96C
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Re: TUI fly Belgium in 2018

Post by C96C »

OO-JPT has been ferried to Hannover today and is removed from the Belgian register. Will she go back to TUIfly Germany?

https://www.flightradar24.com/data/aircraft/oo-jpt
http://www.mobilit.fgov.be:7081/bcaa/ai ... search.jsf

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