New service lets Vueling customers use App to switch to earlier flight

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Passengers who have paid Óptima or Excellence fares pay nothing to switch earlier flights on multi-frequency routes.

E&M Commerce Director Marion Bauer:“Our ‘Bring your flight forward’ service enables us to meet passenger needs instantly and easily”.

Vueling’s app for iOS and Android handsets now allows customers to find and book an available seat on an earlier flight in just a few seconds, with the “Bring your flight forward” feature.

The service is intended to meet the demands especially of business travellers whose schedules are constantly changing. There is no charge for switching to an earlier flight, though the flight must depart on the same day as the one initially booked, and the offer is confined to tickets purchased with the Óptima fare (reserved seat and one suitcase included) or the Excellence fare (all business class privileges, including maximum flexibility).

The Vueling app for smartphones shows the flights with seats available on the day of travel.

Vueling E&M Commerce Director Marion Bauer says “The ‘Bring your flight forward’ service is designed to meet the rescheduling needs of smartphone users instantly and easily, and to avoid long waits at the airport.”

The service will initially be valid for changing flights to or from Alicante, Almeria, Amsterdam, Lanzarote, Barcelona, Berlin-Tegel, Bilbao, Bordeaux, Brussels, Frankfurt, Fuerteventura, Gran Canaria, Granada, Ibiza, La Coruña, London-Heathrow, Lille, Lisbon, Lyon, Madrid, Minorca, Malaga, Majorca, Marseille, Milan, Nice, Nantes, Oporto, Paris-Orly, Oviedo, Prague, Rome, San Sebastian, Santiago de Compostela, Santander, Seville, Stockholm, Tenerife Norte, Tenerife Sur, Tel Aviv, Venice, Vigo, Valencia, and Valladolid;. Other destinations will be added later.

 Vueling, Leading Edge Technology

In 2009 Vueling became the first airline to boast an intuitive app for booking and paying for flights by smartphone, and has since added many handy features to smooth customers’ travel experience. The app, downloaded by more than two million customers to date, is used some 1.5 million times every month.

Vueling also offers the world’s first wearable boarding pass, via Sony’s Smartwatch 2; the real-time New Flight Status Managerpage showing the current state of each day’s Vueling flights; and the new contactless ticket payment system enabling customers to enter their personal and passport data automatically, saving time and trouble.

Barcelona, 19 January 2015

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