The independent airline wins TripAdvisor awards in three categories
The independent airline Germania has been named as Best Airline Germany 2018 at the TripAdvisor Travellers’ Choice Awards for Airlines. The travel planning and booking site determined the winners taking into account the quantity and quality of airline reviews and ratings submitted by travellers worldwide, over a 12-month period on TripAdvisor Flights. Furthermore, Germania won passengers’ favour in the Travellers’ Choice Economy – Europe and Travellers’ Choice Regional Airline – Europe airline categories.
TripAdvisor Flights is a comprehensive global planning and booking tool that checks hundreds of sites to find the best deals for travellers at all class levels and carrier types. Travellers can also review and rate their flying experience. This is the second time that the prize in the Best Airline Germany category has been awarded on the basis of the reviews received, and Germania has managed to come out on top, despite the marked difference in size when compared with the market leaders. The Travellers’ Choice Awards reflect the ratings submitted to TripAdvisor in the period from February 2017 to February 2018.
“We are very pleased with this recognition of our product and our daily work,” said Markus Alwast, Director Inflight & Guest Experience at Germania’s headquarters in Berlin. “As a medium-sized airline, we strive to deliver a reliable service in a friendly atmosphere on board. The Best Airline Germany award is an honour and we regard it as a clear mandate for us to further strengthen and develop our quality and service.”
“We are delighted to recognise the TripAdvisor community’s favourite global airlines and to showcase the airlines the all over the world that offer the best flight experiences, and that includes Germania,” commented Bryan Saltzburg, Senior Vice President and General Manager of TripAdvisor Flights. “While the airline industry is introducing new fare products and a wider range of in-flight offerings, consumers are still looking for carriers who deliver added value and a quality experience. The Travellers’ Choice Awards for airlines recognise those airlines that exceed passengers’ expectations and receive the best reviews.”
Germania is one of the few airlines that serve complimentary snacks and soft drinks on board, offer a hot meal on longer flights and also offer free magazines and in-flight entertainment to all guests. In addition, every ticket includes six kilograms of cabin baggage and 20 kilograms of checked baggage at no extra charge. Germania expects to take delivery of new A320neo aircraft in 2020. Customers can look forward to brand new aircraft with modern cabin interiors and varied in-flight entertainment.
BERLIN – 09 April 2018
